Archive for the ‘Emergency Plumbing’ Category
Thursday, January 13th, 2011

One recurring topic of 2010 is the Ownership and liability of common water, sewer and gas pipes.
When we send out an emergency response team to a ruptured gas or water pipeline or an overflowing sewer, the first thing our team thinks about is rescuing the property under threat.
Often, it is after the emergency has passed, that ownership and liability of the problem are hotly debated.
This series of 3 blog posts is aimed at clarifying some of that debate.
Our friends at the Law Reform Commission have helped to clarify this interesting subject and in part it reads!
LIABILITY FOR COSTS
Role of the Water Board
An important and related issue that was raised in DP 22, in respect of utility services, is establishing liability for the repair and maintenance costs of common service pipes for individual users. The problem only really exists in respect of joint sewer services, because the Water Board will absorb the costs of repair and maintenance of water services (joint or single) within the areas of its operation.7 In those cases where the Board does not assume responsibility, it can still do the repair work itself and then issue notices for payment to the users of the service. The Water Board Act 1987 (NSW) does not contain any guidelines in respect of apportioning the costs of the work carried out.
The Water Board does not assume the same level of responsibility in respect of sewage services. A liability policy similar to the water supply policy (as discussed above) was considered for sewage services, but was rejected as too expensive. Where the Water Board is aware that work needs to be done on a joint sewer service, the Board will issue a defect notice requiring the users to repair the service within a certain period of time. Sometimes repair is ordered to take place within 24 hours, if the damaged service is deemed to be a health risk. It may also be the case that the users of that service realise that the service is in need of repair and attend to the repairs prior to receiving a notice from the Board.
Existing guidelines for apportioning costs
There are no guidelines to assist the owners in dividing the cost of repairs, although DP 22 argued that Regulation 9 of the Plumbing and Drainage Regulation (September 1989) could be interpreted as making owners jointly responsible for the maintenance of their water service pipe, sewer or storm water drain.8 Some users may argue that they were not responsible for any damage to the service and thus refuse to pay anything; other users may argue that the cost of repair should be divided equally, regardless of which users were directly affected, on the basis that the service is jointly owned; and others may consider the amount charged to be excessive and only wish to pay an amount they consider appropriate. Although a recommended rate may be obtained from the Master Plumbers Association, this rate is not a standard or enforceable rate and the final figure charged may be higher or lower depending on the circumstances.
In practice, one user (usually the person most affected by overflow from the blockage) often pays for the repairs and is then forced to seek contribution from the other users, and when payment is not forthcoming, he or she may be forced to litigate for the recovery of the money. Whilst a user may wish to claim equally against each of the other users of the service, it is difficult to prove what their contribution should be. A plumber may be retained to give expert advice about who or what caused the damage to the service. This lack of legislative direction stands in sharp contrast to the specific contributions that unit owners of a Strata Titles plan are required to provide by way of levy where maintenance and repair of the common property is necessary.
Tags: Balmain Plumber, common gas service, Common sewer pipe, Common water pipe, Double Bay blocked drain, Plumber Paddington, Plumber Randwick, Surry Hills plumber emergency, Sydney plumbing
Posted in Blocked drains, Emergency Plumbing, Plumber Sydney, Plumbing Hints and Tips, Plumbing Knowledge, Plumbing Services, Plumbing Tips | 1 Comment »
Sunday, January 9th, 2011
Being called out to this plumbing emergency brought an unexpected surprise.
Our client had a blocked drain and when we had just about completed that repair, cutting tree roots from her sewer pipes, she called out, needing a hand in her back yard.
A mother duck that had been nesting in her dense rear garden had chosen today to take her babies for their first swimming lesson.
The ducklings took to the water like ….. well, ducks to water. Only problem, was the water level in the pool was a little low and they couldn’t get out of the pool and were getting very tired.
Our attempts to rescue them by hand and with the pool scoop brought a tirade of squaking and flapping of wings from the mother duck.
She didn’t want us anywhere near her babies!
We found a plank in the back shed and put it in the pool and then put an old towel along the length of the plank.
Then stood back.
When mother duck settled down she could see we were trying to help.
Mother duck led the baby ducklings up the plank and after checking they were all out, she herded them back to the nest in the dense undergrowth.
She gave us another flurry of feathers when we tried to check on the babies.
Every day brings another adventure!

Tags: Balmain Plumber, Darling Point plumber, Darlinghurst plumber, Double Bay blocked drain, emergency plumber, Surry Hills plumber emergency, Water damage
Posted in Blocked drains, Emergency Plumbing, pets and plumbers, Plumbing Must See | 1 Comment »
Wednesday, January 5th, 2011

One recurring topic of 2010 is the Ownership and liability of common water, sewer and gas pipes.
When we send out an emergency response team to a ruptured gas or water pipeline or an overflowing sewer, the first thing our team thinks about is rescuing the property under threat.
Often, it is after the emergency has passed, that ownership and liability of the problem are hotly debated.
This series of 3 blog posts is aimed at clarifying some of that debate.
Our friends at the Law Reform Commission have helped to clarify this interesting subject and in part it reads!
A user of a service may attempt to disconnect the joint service and force other users of the service to bear the cost of a direct connection to the main service. Such action will however, be illegal unless conducted in accordance with the Water Board Act 1987 (Water Board (Plumbing and Drainage ) Regulation 1989),2 or a court order declaring that the common user of the service has a right to discontinue the service.
The creation of permanent rights of access is seen as a means of avoiding problems of access in respect of utility services, and applications have been made to the courts over the years to have access to and over utilities such as water pipes and sewers recognised as easements of necessity. The courts have, however, gone to considerable lengths to hold that although such an easement may be considered by a landowner to be essential for the reasonable enjoyment of property, it is not an easement of necessity,4 because at law easements over such services are not considered necessary to the land itself.
Although DP 22 raised the possibility of statutory recognition of these “trespassing” services as a means of rectifying the problem, the Board of Surveyors pointed out in their submission6 that few authorities know with any exactitude the location of their service lines. Consequently, the Board of Surveyors opposes the creation of statutory easements over them until such time as they are properly defined on title. The Commission agrees that such a step may be expensive and premature at this stage. It would seem desirable however, that steps are taken in the long term by the relevant authorities to locate such services, properly record them and establish the appropriate rights over them.
Tags: Balmain Plumber, common gas service, Common sewer pipe, Common water pipe, Darling Point plumber, Darlinghurst plumber, Double Bay Plumber, Plumber Paddington, Randwick plumber, Surry Hills plumber emergency
Posted in Blocked drains, Emergency Plumbing, Plumber Sydney, Plumbing Hints and Tips, Plumbing Knowledge, Plumbing Services, Plumbing Tips | 1 Comment »
Saturday, January 1st, 2011

Today’s post comes courtesy of Dr Marc Dussault, The Exponential Growth Strategist. At his recent Exponential Business Building Bootcamp, he showed a series of “impossible pictures” from Swedish Artist Erik Johansson. This photo was of particular interest. This is what we want to avoid with Vaporooter when tree roots get into and block your pipes and drains.
Tags: Blocked drains, Blocked sewer pipes, Double Bay blocked drain, Plumber Coogee, Plumber Paddington, Plumber Randwick, The Lone Drainer And Pronto!, tree roots, Vaporooter, Vaucluse plumber
Posted in Blocked drains, Emergency Plumbing, Plumber Sydney, Plumbing Hints and Tips, Plumbing Knowledge, Plumbing Services, Plumbing Tips, Safety Tips | 1 Comment »
Wednesday, December 29th, 2010

One recurring topic of 2010 is the Ownership and liability of common water, sewer and gas pipes.
When we send out an emergency response team to a ruptured gas or water pipeline or an overflowing sewer, the first thing our team thinks about is rescuing the property under threat.
Often, it is after the emergency has passed, that ownership and liability of the problem are hotly debated.
This series of 3 blog posts is aimed at clarifying some of that debate.
Our friends at the Law Reform Commission have helped to clarify this interesting subject and in part it reads!
In most cases, persons using utility services that pass through several properties benefit by the existence of an easement of access over that service, entitling the user to enter the property on which the service is located in order to attend to the service.1 However, in the absence of such an easement, the user of the service is not allowed to interfere with the service, even where that interference is for the purpose of maintenance, repair, or relocation of the service.
One explanation of why there may not be an easement is that the properties through which the service runs were once commonly owned. When the common ownership ceased, new owners may have failed to ensure that easements over water pipes or sewer lines existed for the particular part of the property they were purchasing. The problem may have arisen due to an assumption that such a right was simply transferred with the purchased property, or by an omission on the part of the conveyancer. Whatever the reason, the failure to create and register an easement has given rise to a number of lasting problems. These difficulties have been compounded by the general reluctance of the Water Board to impose on new purchasers a requirement to install costly separate connections. Many properties today do not have a viable means of creating a separate connection at reasonable cost.
Tags: Balmain Plumber, burst water pipe, common gas service, Common sewer pipe, Common water pipe, Darling Point plumber, Darlinghurst plumber, Double Bay blocked drain, Double Bay Plumber, Plumber Paddington, Randwick plumber, Surry Hills plumber emergency
Posted in Blocked drains, Emergency Plumbing, Plumber Sydney, Plumbing Hints and Tips, Plumbing Knowledge | 3 Comments »
Saturday, November 6th, 2010
The 19th Commonwealth Games in New Delhi India have made headlines for several reasons.
Firstly, the Australian athletes have done exceptionally well. I have personally enjoyed the efforts of swimming legend Geoff Huegill on the comeback trail after a long break from the discipline of training.
Huegill, the man they call Skippy, swam the best race of his life in the 100m butterfly final. His time, 51.69sec, was easily the fastest he has ever swum and astonishingly places him, at 31, second in the world this year behind the greatest swimmer of all time, American great Michael Phelps
A problem with blocked drains in the athletes village was blamed on an abundance of used condoms blocking up the sewer pipes.
Indian newspapers reported the blockages, organisers are denying it saying “there was no blockage in the drains in the village and no emergency plumbers were called in.
But one fact remains, the supply of complimentary condoms has been depleted by 4,000. So either there have been a lot of water fights, or groups of young athletes at their physical and hormonal peak have been “getting to know one another”.
I know which one my money is on!
It was during the 1992 Barcelona Olympic games that condoms were first purposefully handed out to athletes, and organisers have continued to do so ever since.
Whether you are in New Delhi, Double Bay, or Mosman, we don’t recommend disposing of condoms by flushing them down the loo into the sewer pipes.
But if it does happen, It sounds like a job for The Lone Drainer and Pronto!
Tags: Blocked drain Mosman, Blocked drains, Blocked sewer pipes, Double Bay blocked drain, Double Bay Plumber, emergency plumber, The Lone Drainer And Pronto!
Posted in Blocked drains, Emergency Plumbing | 1 Comment »
Saturday, October 16th, 2010
With 3 growing boys living at home, they eat like there is no tomorrow and playing rugby, cricket and doing patrols at Coogee Surf Club, we have plenty of washing and dishes to wash up every day.
So much so, that both appliances broke down at the same time.
Yes it happens to plumbers as well!
So we had our brightest plumbing apprentice just instal a new diswasher and washing machine and it made me aware of the importance of these water appliances and how we should maintain them.
1. Their hoses are rubber, with hot water they perish and may rupture so check them regularly
2. Many people turn these control valves or taps off at the end of every wash. In our house that would be impossible
3. Turn taps off when going on holidays. Don’t forget to turn them back on
Just recently, our emergency plumbers rescued a young mother who had been to Adelaide for three weeks. The hose feeding her washing machine ruptured causing many dollars worth of damage. Her washing machine shorted out electrically (needs a new machine), the laundry /bathroom was covered in mould from the steam (needs repainting), assorted bits and pieces damaged, carpets in the hallway waterlogged, and the parquet flooring at the end of the hallway had buckled and will need major repairs, then re-sanding and staining. Not to mention the aggravation of removing all furniture and of course the young children from the home for several days whilst these procedures are carried out. The fumes from the floor staining will be intoxicating
Tags: Apprentice Plumbers, emergency plumber, Plumbing Industry, Plumbing Services Sydney, Randwick plumber, The Lone Drainer And Pronto!, Water damage
Posted in Emergency Plumbing, Hot Water Plumbing, How to, Plumber Sydney, Plumbing Hints and Tips, Plumbing Knowledge, Plumbing Tips | 2 Comments »
Sunday, October 3rd, 2010
Sydney Water the guardians of our main sewer pipes are constantly waging war against tree roots in our main sewer lines!
Many clients from Double Bay, Rushcutters Bay, Edgecliff, Woollahra, Paddington, Rose Bay, Point Piper and Darling Point, residents with lots of trees and tree roots growing in the sewer pipes around their homes, report Sydney Water are systematically surveying the mains around their neighbourhood.
If you have a tree root problem on the branch to the sewer pipes for your home, they will advise you.
To cut tree roots from your sewer pipes before it becomes a plumbing emergency follow their advice.
To keep the tree roots out of your sewer pipes you should seriously consider Vaporooter.
Tags: Blocked sewer pipes, Darling Point plumber, Double Bay Plumber, Drain Camera, emergency plumber, Plumber Paddington, plumber Rose Bay, Rattlesnake high pressure water drain cleaner, stop tree roots in drains, stop tree roots in pipes, tree roots
Posted in Blocked drains, Emergency Plumbing, Plumbing Technology, Plumbing Tips | 4 Comments »
Saturday, September 4th, 2010
All plumbers know that apart from looking after our hands, our feet are equally as important. No feet, no action!
I was busy speaking to the smart Real estate property managers of Bondi Beach about the benefits of having a great plumbing team like The Lone Drainer and Pronto, look after their emergency plumbing repairs and the benefits of using Vaporooter sewer root control.
As I walked down Gould street I came across The Running Company Bondi. The owner Chris Chapman had a smile as big as Bondi and it was only minutes before he had me on his walking treadmill, filming my walking/running gait with some simple, but powerful video tools.
Buying shoes from someone who actually knows about running shoes makes a huge difference. Chris’ advice was so professional and made so much sense. Chris had me on his treadmill in each different shoe I tried on, to check how my feet were landing with his video equipment. Buying running shoes from a runner and shoe expert makes a lot of sense and since suffering a bad lower leg injury about 14 years ago I’ve suffered with knee and hip pain whenever I run. So when Chris showed me the running analysis he uses I realized why.
As with advice on emergency plumbing repairs, if you’re wearing the wrong pair of trainers you could be setting yourself up for all sorts of problems in a few weeks, months or years from now. It seems most sales people at the big chain stores just don’t know this stuff, which is why it’s important to get checked now before you get injured. If you suffer from any sort of knee pain or shin splints when you run, or want to prevent future problems I highly recommend you spare an hour of your time and come along to meet Chris at The Running Company Bondi.
The importance of getting the right advice about plumbing repairs or your trainers is self evident. Oh, I made a decision about my new runners pretty quickly.
The drainoscopy camera survey makes it easier for our clients to also make an accurate decision!
Tags: Bondi plumber Bondi, Double Bay Plumber, emergency plumber, Fresh flowers Coogee, Great service, Plumber Paddington, Plumber Randwick, Plumbing Services, Randwick plumber, The Lone Drainer And Pronto!, The Running Company Bondi, Think Differently
Posted in Emergency Plumbing, Plumber Sydney, Plumbing Hints and Tips, Plumbing Services, Plumbing Videos, Uncategorized | 5 Comments »
Tuesday, August 3rd, 2010
Blocked drains in Sydney happen everyday and all the plumbers on our team love getting out there to help people clear their blocked drain, clean up any mess from an overflowing sewer and get on with their lives.
We track the most common cause of blocked drains and apart from the very unusual, like a small puppy as seen on a previous post http://thelonedrainerandpronto.com.au/blog/plumber-rescues-puppy/ there are only a few reasons why drains get blocked.
Hair, make sure to remove it from hand basins, shower grates and drains
Sand and soil usually gets washed into the sewer from low lying surcharge gullies and stormwater running down footpaths and driveways.
Foreign objects like dental floss, toilet deodorisers , kids toys or even underwear will block up sewer pipes very quickly.
The most common cause of blocked drains in Australia is tree roots, they grow into the pipes for many different reasons, but todays theory has been raised by a colleague who believes the full moon causes trees to do “something different” every month, search for more water or just “flex their muscles”, thus causing more sewer blockages.
It is a very interesting theory and we have been tracking it for about 18 months.
Every month, two or three days either side of the full moon we have a 10-15% spike in requests for help on blocked drains caused by tree roots. This month the full moon fell on July 26th 2010, and it was no exception.
Of course this only a theory, but we will keep tracking it!
If you see or hear of emergency plumbers and blocked drain specialists acting and looking a little weird around the full moon………….let me know!
Tags: Blocked drains, Blocked sewer pipes, blocked toilet, dental floss, emergency plumber, full moon drains, toilet deodorisers, tree roots
Posted in Blocked drains, Emergency Plumbing, Plumbing Services | 2 Comments »