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How is water connected to my toilet cistern?

Many modern toilets have a concealed cistern. That’s the tank that holds the water that flushes the loo. Now, they do look fantastic and they do save water.

The small dual flush buttons are the access panel for the internal workings of the cistern. When they need maintenance, the only way to repair them is through that access panel.

The water tap is usually built into the wall and this one couldn’t be replaced without cutting into the wall behind.

Know your water heater #2

The hot water tempering valve
Knowledge about your water heater will save you money!

Second in the series, this 44-sec clip will show you a typical tempering valve on a gas water heater. That’s the blue valve on the side of the heater.

It should be checked by your plumber annually and replaced every five years.

The tempering valve is fitted to prevent scalding of the aged, the infirmed and young kids. It should be on every storage(and continuous) water heater like this.

If you are changing or upgrading your water heater, you should have a Tempering valve fitted.

The Lone Drainer And Pronto Coronavirus Diaries. Madrigal Communications

The Lone Drainer Coronavirus Diaries has been a chance to check in with small businesses to find out how they have been getting on during the Coronavirus lockdown of 2020.

In this clip, I speak with Tim Entwisle from Madrigal Communications.
Tim writes up tender documents for Aussie companies that are applying for large government contracts in the construction, energy and telecom sectors.

I’ve known Tim for about eight years. He’s a Rugby fanatic, an ocean swimmer, a wordsmith. Tim loves language, and he blogs about our language. He has written several blogs about Coronavirus.

Check them out on his website. https://madrigal.com.au/word-of-the-week-blog/

Know your water heater #1

Hi, its Dave Conroy here from The Lone Drainer and Pronto.

As we approach the winter of 2020, my message for today is about hot water.

You need to know how to turn off the water supply to your water heater.
And most importantly, I want you to know what a temperature and pressure relief valve is.

This 1min 48 sec YouTube clip will show you how it’s done on a 50-litre heater. Yours may be different. If you would like to know more……Call me!

Why have a Drainoscopy?

Today our post is simple.

A client from Bronte called. Since Christmas they’d had 3 blocked drains causing the downstairs toilet to overflow. Yuck!

The plumber they had been using didn’t have a drain camera and it was suggested that the pipes were broken.

We were able to clear the blockage quickly, then, give the pipes a Drainoscopy. That’s Lone Drainer speak for “put a specialised drain camera in the pipes and see what is really going on.”

The pipe was full of tree roots. That’s all!

We cut out the roots and had another look.

A simple Vaporooter treatment will keep the roots away. With a Guarantee!

Yes, the pipes are old clay pipes. You can see where the roots have been cut out. But, they work and will for some time to come.

The best way to find out is to see it for yourself.

How to Change a Tap Washer

Everyone should know how to change a tap washer!  Not everyone wants to, but its a handy skill to have. Read More

Storms bring blocked drains

The well-needed rain that arrived in Sydney over the last few days has created many blocked drains and grates that can easily be fixed.

Take the opportunity in between showers to check any pits or drains around your home that may be blocked by leaf debris or dirt. Put on your gardening or washing up gloves to clean them out; it may save you from some unexpected flooding.

The blocked drain shown here was covered by leaves and gum nuts blown off in the storm. It wasn’t able to cope with the deluge of water that caused the garage to flood.

If your roof gutters are full and overflowing, it may be leaf debris and twigs or even a tennis ball from the summer back yard cricket series blocking the gutter outlets.
If you choose to put a ladder up to the roof gutters to have a look, please be very careful.
Take care climbing on your roof.
It may be very slippery!

How much will it cost to fix my toilet?

“Running toilet”…..Is all that was stated in an email earlier this week, along with the attached picture.

It’s hard to say from this picture, but I tried to help the writer by asking a few simple questions:

Is it a close coupled suite or are the pan and cistern separate?
Is it the inlet or outlet valve leaking?
Does the water turn off at the control valve?
Is the connection between the control valve and the cistern hard drawn tube or is it one of those flexible braided connections?

The outlet valve is redundant. It could be rewashered if that’s the problem, was part of my email response

The flushing toilet is a wonder of the modern world we can take for granted considering our previous post about 4.4 billion people not having a toilet.
But our local bathroom suppliers currently have 48 different types of toilet cisterns on display and that’s not including the antique in our picture. They all have different water connections and flushing mechanisms.

So please, help us help you by providing as much information as possible about your particular leaking toilet.

In the meantime, you can turn off the water and flush your loo with a bucket.

Gas heater time again

Winter 2018 is coming to Sydney.

With some much needed rain approaching as we head towards June 1st, it’s time to go looking for some indoor heating.

If you haven’t run your gas heater since last winter, please dust it and ensure the bayonet fittings are well lubricated before inserting the heater hose. Check for leaks.

If you’re not sure about anything – Call Us!

Do tree roots grow in PVC pipes?

Do tree roots grow in PVC pipe?

Yes they do!

The PVC pipe shown here in this Youtube clip has tree roots growing in through the wall of the pipe in three different places. There is a significant Norfolk pine tree and a Paperbark tree within two-three metres of the pipe.
The roots were cut from this pipeline about 8 weeks ago.

This survey was taken before applying Vaporooter to the pipe line.

Vaporooter will NOT fix a broken pipe. Vaporooter stops tree roots in drains!

In this case, we are only keeping the roots at bay until the necessary repairs are undertaken.

Wipe your bum for a good cause!

We all poop. Most of us daily, and some of us do so in style. Now your idea of style can be different to mine, but style is a luxury some simply don’t have.

That’s exactly what the World Poop Day is about!

You might have noticed I have been recently ranting about the ‘poop day’ or to be more specific the World Toilet Day 2017 (WTD2017).

This event is not a joke, not a metaphor of some kind – it’s a REAL DEAL.

If your toilet was blocked for a week, then you probably would be jumping out of your skin, right? What if you had no toilet for two weeks or a month? Unthinkable!

Well, some poor folks in third world countries have no toilet at all. If you had no proper toilet you’d need to squat wherever you can, which sometimes may be very uncomfortable and embarrassing.

Imagine this. You watch the footy (your team is hammering the other team!) when suddenly you have to go for number two. Easy, you visit the loo.

But what if you didn’t have one?

Option one, you run outside, squat anywhere. Shoot.

Option two, you run to your neighbour’s house (you don’t want to poop under your own window). Poop.

Option three, poop in your pants. Wash later. You don’t want to miss your favourite game.

Luckily, for most Aussies we don’t have to think about it, we simply head for the throne, and on the throne, we sit. But we need more thrones especially for those who cannot afford one! No need for fancy ones, only appropriate ones.

That’s the appeal of the WTD2017 – build more thrones, and create proper sanitation conditions for those in need. We need appropriate thrones that can properly take care of business without polluting the environment.

On November 19, 2017 (the WTD2017) be sure to pause and feel grateful if you have access to a working toilet. Billions around the world aren’t so lucky!

If you would like to do something positive, you can purchase the Who Gives a Crap toilet paper – we give 50% of the profits towards building more toilets.

Be sure to forward this page on to friends and family. We all need to wipe ourselves after taking a dump – now you can wipe yourself for a good cause!

I don’t like cricket…I love it.

January 6th 2017 sees the rain tumbling down in Sydney’s eastern suburbs.

Day 4 of the New Years 3rd cricket test between Australia and Pakistan is delayed because of the heavy rain.

The gutters and drains around our home and office are full of leaf debris and could cause flooding for anyone who isn’t vigilant

Take a tip

  • Check that your storm water drains and down pipes are free of debris before you go to the cricket.

Why you should look inside your pipes

You’ve got a blocked drain and your plumber puts a camera in the drain to see whats going on down there!

What happens after that?

Plenty of homeowners don’t get to see the footage their plumber has taken of the inside of their pipes. For some reason, the plumber chooses to keep what is going on in your pipes a secret from you.

Why?

Like any medical scan or x-ray of your body, it shouldn’t be kept a secret from you.

You should be able to see what’s going on in your drains so you can get a greater understanding of how the drains work. Or don’t!

Then, you can make an informed decision about how to repair your pipes and get other professional opinions on how to do that.

There are many ways to maintain your pipes and drains.

So if your plumber recommends a particular method of pipe repair after he puts a camera in your drains then tells you what he saw… but doesn’t show you, ask him for a copy of the pipe survey.

After all, he has billed you for it.

This survey shows a section of re-lined pipe with earthenware pipes and tree roots.

Home Buyers Beware of non-compliant plumbing

Home buyers beware.

For us, the heat in the real estate market is reflected in the lack of due diligence by potential home buyers prior to purchasing properties in our suburban real estate grab.

Yesterday we helped a young couple who just bought their first home in the Ryde district.
house sold
They had bought a house that had the bathroom toilet illegally connected to the surcharge gully which was outside the bathroom and near their front door. The gully had a deck built over the top of it to make the front of the house more appealing.

Every time the toilet was flushed the discharge spilled into the gully underneath the deck. Yuk!

After living in the house for only three weeks they started to question the blocked drain symptoms displayed by the toilet. There was also some consternation about the sewerage smell at the front door.

Apparently the young owners had undertaken a pre-purchase building inspection. Somehow the building inspector did not pick up this illegal plumbing connection.
Blocked WC
The only advice I can give you is, if you have a friend that’s a plumber don’t get him to look at the property before purchase.

Instead, get a plumber who has plenty of experience in looking at domestic homes, who has an eye for the unusual and is prepared to look a little harder than just scratching the surface.

Any rectification work to the problem we have just uncovered will be expensive. In the $3000-$5000 range.

That is not what these new eager homeowners were expecting.

Should plumber’s quotes be free?

Some plumbers provide free quotes. Many don’t!

For the simple jobs a plumber can usually give you a rough estimate over the phone. However, more complicated projects usually need a site inspection and sometimes exploratory surgery if you want a realistic quote.

A great plumber will blend technology and experience to give you a quote complete with site pics and designs to include in the proposal and that comes at a cost. That same plumber, unless he is waiting on information from another tradie like a landscaper or electrician, should get his quote to you the same or next day.

Almost all plumbers who ask for a quote fee know their stuff from years of experience. Just like a consultation fee with your surgeon to plan and discuss your procedure before you go “under the knife”. I’ve paid for that experience. It was money well spent.

If your plumber charges for a quote, you’re more likely to get a professional and well considered opinion for your problem and he should offer a number of alternatives to suit your home and your budget. Quite often your plumber will deduct the quote fee from the price of the job; so effectively you end up with a free quote.

Plumbers are real people too and we get quotes for projects on our own homes and gardens, cars and boats, pets and holidays, and occasionally the quote is more than we expected. I’ll usually ask questions and discuss the task with the professional providing the service. With a better understanding of “what” and “why” the quote is so, I can ask for recommendations and if necessary, scale back the project without compromising my home. Then, depending on my budget, I’d undertake the entire project or just a part of it.

Interestingly, the internet has made us all experts in many fields. I reckon you get what you pay for!
Google an expert

View your blocked drain with a Drainoscopy

Today our post is simple.

A new client from Bronte called because since Christmas they’d had 3 blocked drains which caused the downstairs toilet to overflow throughout their basement. YUK!

The plumber they had been using didn’t have a drain camera and it was suggested that the pipes were broken.

We were able to clear the blockage quickly, then did a Drainoscopy. That’s Lone Drainer speak for “put a specialised drain camera in the pipes to see what is really going on”.

The pipe was full of tree roots. That’s all! We cut out the roots and had another look. A simple Vaporooter treatment will keep the roots away. With a Guarantee!

Yes, the pipes are old clay pipes. You can see where the roots have been cut out. But, they work and will for some time to come.

The best way to find out what is causing a blockage is to see it for yourself.

Back to work for a New Year

Many of us are back to work today January 4th 2016 after our Christmas break. We have had time, love and laughter with family and friends, rest and re-charge.

We’ve had a few plumbing emergencies that couldn’t wait. Blocked drains, burst water pipes and a rusty galvanised gas service that led to a complete pipe re-run on New Years Eve.

People are grateful to have help from an emergency plumber.

They also like to laugh and learn. I recommend you watch this clip for Poo Pourri. This is what I call Furk! – Having FUn at woRK

BTW After the laughing stopped, I ordered some Poo Pourri. It works! If you’d like some let me know.

Think before you flush the toilet.

Christmas 2015 is upon us. This is the time most of us slow down and enjoy the festive season and the Aussie summer. But please think before you flush. We are here to help you with any plumbing emergency over the Christmas holidays.

A blocked drain can be caused by putting the wrong things down your sinks, pipes and toilets. This can leave you with an expensive plumbing bill to unblock your pipes. It can also lead to an increase in the amount of waste moving through our sewage treatment works at Malabar, Bondi and Manly.

These extra items have to be screened out, dumped in bins and trucked off to a landfill site. Unsuitable flushed items can lead to sewer overflows and problems in the sewer mains which are simply caused by small items getting caught and blocking the network.

Don't do it.

Don’t do it.

An overflowing sewer main in your property or worse, in your home, is very unpleasant. So, keep it simple and flush only the three Ps….. pee, poo and paper.

Ready for Sydney Storm Season

Sydney storm season got under way last night with a spectacular electric light show to compliment Ed Sheeran doing his stuff.
storm season
Make sure you take precautions around your home in case severe weather hits.

Severe weather, heavy rain and electrical storms can affect pumps and boosters throughout our network which can affect our water supply and sewer pumping stations.

Here are 5 tips to get you ready:
1. Candle and matches – Have them handy.
2. Know where and how to turn off your water supply.
3. Have 3 days supply of fresh water in containers. Approximately 10 litres per person.
4. Check that your storm water grates and drains are clear of leaf debris and dirt.
5. Ensure your storm water down pipes are clear and not connected to the sewer.

If you’re not sure, Ask us!

8 Reasons to drink water!

water yogi

It’s easy to take water for granted.

I spend most of my life working with water, delivering it to your taps and toilets and working on blocked drains that won’t allow your waste water to run away.

My entire family’s leisure time is spent scuba diving and snorkeling, surfing and sailing, swimming and socialising on and in the water. And when we’ve finished having fun in the water, we all shower off! Water is a major part of our life.

But drinking water is something I must make part of my life as middle age sneaks up on me. I know to be with the ones I love and do the things I love,  I must have good health. And, I usually say if I can do it, then it’s pretty easy to do!

So here’s my top 8 good reasons why we should drink more water:

Lose weight: Drinking water helps you lose weight because it flushes out the by-products of fat breakdown.  Drinking water reduces hunger, it’s an effective appetite suppressant so you’ll eat less.  Plus, water has zero calories.

A Natural Remedy for Headache: Helps relieve headache and back pain usually caused by dehydration.  Although many reasons contribute to headache, dehydration is the common one. This is a big one for me.

Better Productivity at Work: Your brain is mostly made up of water, so drinking water helps you think better and be more alert, cause we need more alerts!

Better Exercise: Drinking water regulates your body temperature, so you should feel more energetic when doing exercises. Water helps fuel your muscles; and I need that.

Helps with Digestion and Constipation: Drinking water raises your metabolism because it helps with digestion.  Fibre and water should  go hand in hand so that you can have your daily bowel movement. Water is good for the personal plumbing as well as the house plumbing.

Reduce Sickness: Drinking plenty of water helps fight against flu and things like kidney stones and heart attack.  I fill the water jug and roughly cut 2 or 3 lemons, add them in and leave it to sit for a while. It apparently helps intestinal problems. Plus it can improve your immune system.

Improve your Mood: Your body feels very good and that’s why you feel happy. Helps with Furking   (Having fun…….. while you’re working).

Reduce the Risk of Cancer: Some studies of the digestive system show that drinking a healthy amount of water may reduce the risks of bladder cancer and colon cancer. Water dilutes the concentration of cancer-causing agents in the urine and shortens the time in which they are in contact with your bladder lining. Now, that sounds good to me!

Water Saving Tips for your Garden

water plants
Did you know about 35% of household water usage occurs in the garden?

In my daily rounds the common theme is how the spring has unfolded, the gardens are in bloom, the Jasmine flowers have come and gone. We’ve had very little rain lately on the coast but, after recent temperatures reaching 36 degrees, our gardens are dry.

It helps if you know the needs of your plants. More plants die from over watering than lack of water so don’t drown ’em.

So here are a few water saving Do’s and Dont’s:
– Do choose water efficient plants and grasses.
– Do mulch your garden.
– Do install a drip feed system to water the gardens and lawns. It’s pretty easy to do. If you need a hand just ask us.
– Don’t water in the heat of the day. Heat = Evaporation and the watering process can burn your lawn and plants. Water early or late. Cool is good!
– Don’t assume the garden needs watering. Check the soil to see whether its dry before turning on that hose.
– Don’t water for long periods if your garden slopes. The water just runs off. Allow it to soak in!
– Don’t water on windy days especially with sprinklers and fine sprays. Wind increases evaporation.
– Don’t water everyday, if its practical give em a drink twice a week to encourage the roots to grow deeper
– Don’t water for 1-2 weeks after a good soaking rain.

– Don’t forget to drink yourself. Personal hydration is even more important!
Kanga Paws

Broncos and Cowboys Long Weekend

The October long weekend brings a sporting feast to Sydney. NRL fans will descend on our city for the Grand Final between the Brisbane Broncos and the North Queensland Cowboys.

The Lone Drainer and Pronto loves cowboys and horses. My heart says Cowboys but the head says Broncos.

The Epsom Handicap will be run at Royal Randwick. I’m tipping Sadlers Lake with the great Jim Cassidy riding. Whilst in Melbourne, the AFL sees the Hawks Hawthorn up against the Eagles from West Coast. Go Eagles!

What ever you’re doing, have fun! And if you have a plumbing emergencyyou can call us!
The winner

5% of blocked drains are fixed with an electric eel

Less than 5% of blocked drains in Sydney are cleared by an electric eel. The rest are cleared and cleaned by high-pressure water drain cleaners that operate by pumping clean water at very high pressure into the sewer pipe through a series of hoses to clear the blockage.

Over 85% of blocked drains are caused by tree roots and we can show you how to Stop Tree Roots in Drains. Watch this short 2 minute YouTube video to see how we use the “Rattlesnake” drain cleaner to clear your blockage!

Blocked Pipes and Council Trees

Did you know many blocked sewers are caused by the tree roots from Council street trees?
Tree crushes sewerThis issue is becoming a very big drain on the budget of many local councils.
The council owned trees that make some of our more sought after suburban streets very special, are creating havoc underground by repeatedly blocking the sewer pipelines from many of the homes on those streets. Councils are fighting a losing battle trying to bring the tree roots under control.

The budgets of many local councils are strained as they just can’t keep up with the demand of their ratepayers to attend to sewer blockages caused by these street trees.

There is an economical way for local councils to Stop Tree Roots in Pipes and ease the burden on the budget and the ratepayers who have regular tree root blockages.

Vaporooter Kills Roots. Period!

Happy Plumbers + Great Service = Happy Clients

We have a great team of plumbers here at The Lone Drainer and Pronto! They are good at their job. They Love their work. We call it “Furk”! Having FUn..at..woRK

On Monday afternoon, 27th October 2014, I got the following email:

Hi Dave,
Thank you so very much for taking my phone call early this morning and organising Chris and Leigh to come to my house so quickly.

Chris and Leigh arrived, knocked on my door, introduced themselves with smiles and put me at ease that my sewerage problems would be fixed.

Such a relief. I could not have had nicer people to arrive on my door step. Both well mannered and very pleasant people to talk to.

I also had a problem with my kitchen sink tap. Unfortunately I had to leave Chris at the kitchen sink as I had to go to work. He did a good job and I now have a brand new tap looking at me! Both men were very efficient.

Again, thank you for being so prompt and getting the job on its way.

Kind regards,

Julie B. Randwick NSW

Leigh and Chris with Plunger

Leigh and Chris with Plunger