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My Plumber is a Wizard

Sometimes its great to laugh at ourselves.

I’ve always loved the Wizard and this is a good one!
Wizard ID Plumber

Be careful what you put in your toilet!

Last night we had an emergency call out to a client that we had helped recently. But first, let me paint a picture.

Two weeks ago “Kath”, who lives in a 1920s Coogee building had a blocked shower. Kath said it had been slow to drain since she moved in 6 years ago. A little investigation revealed the original pipes ran through the concrete floor and were corroded internally. Corrosion is one of the drawbacks of living so close to the ocean.

Anyway, The Lone Drainer and Pronto Super-heroes Leigh and Chris, got her shower running “better than ever before”. In fact Kath rang our office to compliment the boys on their Ps, Punctual and Professional.

So I was surprised to get her evening call-out. It turns out her toilet was blocked! But the shower and basin were draining better than ever before. The building has a 2 pipe system; the shower, bath, basin and kitchen sink run down one pipe, while the toilet waste goes down the other.

After a little investigation we found there were tampons caught on the corroded inside of the waste pipe. It was reasonably simple to clear the blockage. Although Kath was a little embarrassed we assured her the best way to prevent it happening again was to follow this simple rule.
Toilet sign

Stop Leaking Taps

As a plumber, the majority of house calls I make have to do with leaking taps. Obviously in most cases it is correct to call a plumber but some times we are called to houses to carry out a simple plumbing job that takes five minutes which could have easily been completed by anyone with a little know-how.

Here are a few pointers that can help to avoid problems like these:

  1. Treat taps gently. They should be turned off with thumb & forefinger. If you are having an arm wrestle turning your taps off, stop it!
  2. Try to repair a dripping tap if you can. Always turn the water supply to the house off first!
  3. Simple repairs can be done by anyone. Don’t forget the o-rings, tap washers, tap seats and fibre washers. Lubricate them all.
  4. There are so many types of taps available today, even the pros need to seek advice.
  5. There is no shame in not being able to repair a dripping tap. I have seen plumbers who are grown men cry over leaks like these.

Stormwater drain blockages

Send it down Huey! As Sydney gets through another day of torrential rain and some eastern parts of this country are getting their best rainfall for more than a year, its important to keep your stormwater gutters, downpipes, grates and drains clear.

My own roof gutters were overflowing yesterday ’cause the leaves from our deciduous tree were blocking our down pipes.
Blocked stormwater

Who turned off the hot water?

Who turned off the hot water?… That was the call today from the residents in a block of 82 home units.

Our clients shower tap was leaking; a 1/2 bucket of hot water every minute and needed new washers.

So, “Where does the Hot Water turn off?” asked The Lone Drainer. “I don’t know”, replied our client! What followed was a search for the hot water shut off in all the usual places; under the vanity basin…. no; under the kitchen sink…. no; in the bathroom ceiling…. no; what about the duct in the hallway…. no!

Next, The Lone Drainer called the maintenance manager’s mobile, courtesy of the Emergency Number notice in the foyer. When he finally responded, The Lone Drainer and Pronto already knew that the valves in the cupboard shut off all the units on the other side of the hallway, but not ours.

“The hot water shut off valve should be in that duct” said Al the manager. “It’s not!” said The Lone Drainer. “Any suggestions?”

“So you’re gonna have to shut down hot water for the whole building” says Al.

Woman in shower cap Now there is a protocol for shutting down water to a building with 82 units at midday. Normally it’s a notice on the board and in the lift a couple of days in advance. Not today!

I had Pronto go to the foyer and buzz every unit to tell those that answered that the hot water is gonna get turned off in 1/2 hour for about 1/2 an hour.

By the time we shut down the boiler, drained the building then removed the shower tap and re-washered it, replaced O-rings and lubricated the moving parts, put the tap back together and turned the boiler valves back on, an hour and 15 minutes had gone by. Luckily only 18 of 82 residents came looking for the reason they had no hot water on this cold Sydney day.

Moral of the story:

Know where your hot and cold water turns off…. And make sure it does! Now, that sounds like a job for The Lone Drainer and Pronto!

3 Tips for Healthy Hot Water

Who had a cold shower this morning?

Winter makes the need for hot water a high priority. If you think your heater is under performing do this quick water heater health check.

1. Check the colour of your water. If its brown, your water heater has a buildup of sediment or rust.
2. Check your Temperature and Pressure Relief valve (like the one shown below), pull the lever; it should spurt out water till you let go of the lever. If it dribbles afterwards, it needs attention.
3. Does the stop valve work? Try turning it off, test the water at your hot taps and turn it back on. Ideally it should stop the water flow through the heater.
Hot water T & PR valve
Whether your water heater is gas or electric, storage or continuous, check it regularly.

If your hot water runs out get your friendly plumber to check it over

The Lone Drainer Rides West

Shitbox RallyGood Luck to Henry Midgley and Ryan Spaccavento setting off for adventure tomorrow in the 2014 Perth-Darwin Shitbox Rally . Travel safely boys, have fun raising funds for the Cancer Council.

If there are any plumbing emergencies or blocked drains out there, I guess the other drivers are going to come looking for you. 🙂

A plumbing emergency and ducks we’ve rescued

We were called out to this plumbing emergency that brought an unexpected surprise.

Our client had a blocked drain and when we had just about completed that repair, cutting tree roots from her sewer pipes, she called out because she needed a hand in her back yard.

A mother duck that had been nesting in her dense rear garden had chosen today to take her babies for their first swimming lesson. The ducklings took to the water like ….. well, ducks to water. The only problem was that the water level in the pool was a little low, they couldn’t get out of the pool and they were getting very tired.

Our attempts to rescue them by hand and with the pool scoop, brought a tirade of squawking and flapping of wings from the mother duck. She didn’t want us anywhere near her babies! We found a plank in the back shed which we put in the pool and then draped an old towel along the length of the plank, then stood back.

When mother duck settled down she could see we were trying to help, she led the baby ducklings up the plank and after checking they were all out, she herded them back to the nest in the dense undergrowth.
She gave us another flurry of feathers when we tried to check on the babies.

Every day brings another adventure!

mrs-rogan-ducks-aug034

 

Common pipelines; easements, ownership and liability #2

Common walls and common pipes

One recurring topic of 2010 is the Ownership and liability of common water, sewer and gas pipes.

When we send out an emergency response team to a ruptured gas or water pipeline or an overflowing sewer, the first thing our team thinks about is rescuing the property under threat. Often, it is after the emergency that ownership and liability of the problem are hotly debated.

This series of 3 blog posts is aimed at clarifying some of that debate.

Our friends at the Law Reform Commission have helped to clarify this interesting subject and in part it reads:

A user of a service may attempt to disconnect the joint service and force other users of the service to bear the cost of a direct connection to the main service. Such action will however, be illegal unless conducted in accordance with the Water Board Act 1987 (Water Board (Plumbing and Drainage ) Regulation 1989),2 or a court order declaring that the common user of the service has a right to discontinue the service.

The creation of permanent rights of access is seen as a means of avoiding problems of access in respect of utility services, and applications have been made to the courts over the years to have access to and over utilities such as water pipes and sewers recognised as easements of necessity. The courts have, however, gone to considerable lengths to hold that although such an easement may be considered by a landowner to be essential for the reasonable enjoyment of property, it is not an easement of necessity, because at law, easements over such services are not considered necessary to the land itself.

Although DP 22 raised the possibility of statutory recognition of these “trespassing” services as a means of rectifying the problem, the Board of Surveyors pointed out in their submission that few authorities know with any exactitude the location of their service lines. Consequently, the Board of Surveyors opposes the creation of statutory easements over them until such time as they are properly defined on title. The Commission agrees that such a step may be expensive and premature at this stage. It would seem desirable however, that steps are taken in the long term by the relevant authorities to locate such services, properly record them and establish the appropriate rights over them.

Washing machines & dishwasher maintenance

With 3 growing boys living at home who eat like there is no tomorrow, between playing rugby, cricket and doing patrols at Coogee Surf Club, we have plenty of dishes to wash up every day as well as laundry to do every day, so much so, that both appliances broke down at the same time!

Yes it happens to plumbers as well!

So we had our brightest plumbing apprentice just install a new dishwasher and washing machine and it made me aware of the importance of these water appliances and how we should maintain them.

1. Their hoses are rubber, so with hot water they perish and may rupture; so check them regularly.
2. Many people turn these control valves or taps off at the end of every wash. In our house that would be impossible.
3. Turn taps off when going on holidays. Don’t forget to turn them back on when you return.

Just recently, our emergency plumbers rescued a young mother who had been to Adelaide for three weeks. The hose feeding her washing machine ruptured causing many dollars worth of damage:

  • Her washing machine shorted out electrically (needs a new machine).
  • The laundry/bathroom was covered in mould from the steam (needs repainting).
  • Assorted bits and pieces of furniture were damaged.
  • The carpets in the hallway were waterlogged.
  • The parquet flooring at the end of the hallway had buckled and would need major repairs, then re-sanding and staining.
  • Not to mention the aggravation of removing all furniture and of course taking the young children away from the home for several days whilst these procedures were carried out. The fumes from the floor staining were intoxicating.

Sydney Water fights tree roots in sewer pipes

Sydney Water, the guardians of our main sewer pipes, are constantly waging war against tree roots in our main sewer lines!

Many clients from Double Bay, Rushcutters Bay, Edgecliff, Woollahra, Paddington, Rose Bay, Point Piper and Darling Point, residents with lots of trees and tree roots growing in the sewer pipes around their homes, report Sydney Water are systematically surveying the mains around their neighbourhood.

If you have a tree root problem on the branch to the sewer pipes for your home, they will advise you.

To cut tree roots from your sewer pipes before it becomes a plumbing emergency follow their advice.

To keep the tree roots out of your sewer pipes you should seriously consider using Vaporooter.

Drainoscopy technology works for a shoe fit!

All plumbers know that apart from looking after our hands, our feet are equally as important. No feet, no action!

I was busy speaking to the smart Real estate property managers of Bondi Beach about the benefits of having a great plumbing team like The Lone Drainer and Pronto, look after their emergency plumbing repairs and the benefits of using Vaporooter for sewer tree root control.

As I walked down Gould street I came across The Running Company Bondi. The owner Chris Chapman had a smile as big as Bondi and it was only minutes before he had me on his treadmill, filming my walking/running gait with some simple, but powerful video tools.

Buying shoes from someone who actually knows about running shoes makes a huge difference. Chris’ advice was so professional and made so much sense. Chris had me on his treadmill in each different shoe I tried on, to check how my feet were landing with his video equipment. Buying running shoes from a shoe expert who is also a runner makes a lot of sense. Since a bad lower leg injury about 14 years ago, I have been suffering with knee and hip pain whenever I run. When Chris showed me the running analysis he uses I realized why.

As with advice on emergency plumbing repairs, if you’re wearing the wrong pair of trainers you could be setting yourself up for all sorts of problems in a few weeks, months or years from now. It seems most sales people at the big chain stores just don’t know this stuff, which is why it’s important to get checked now before you get injured. If you suffer from any sort of knee pain or shin splints when you run, or want to prevent future problems I highly recommend you spare an hour of your time and come along to meet Chris at The Running Company Bondi.

The importance of getting the right advice about plumbing repairs or your trainers is self evident. Oh, I made a decision about my new runners pretty quickly!

The drainoscopy camera survey makes it easier for our clients to also make an accurate decision about their plumbing problems!

What do you know about your gas supply?

Winter starts tomorrow and if gas is your preferred method of heating then read on…

Natural gas is a great resource to have in any home for ovens, cooktops and hot water heating. However leaks in a high pressure gas line can be extremely dangerous especially if they go unnoticed or are allowed to continue unchecked. The massive explosion in Bondi Junction last year is an example of how horrible a gas blast can be.

If you live in a building with multiple gas meters, it is really important to know where your gas meter is and how to turn it off. Make sure all the gas meters in your building are labelled or numbered clearly, so that in the event of an emergency, you can turn your gas off safely.

Which gas meter is mine?

Which gas meter is mine?

Here are some pointers to detect gas leaks early so that appropriate measures can be taken to avoid major damage.

  1. If you suspect a gas leak, mix some bubbles using detergent with water, and cover the suspect area. If bubbles expand, you have found the leak.
  2. Don’t ignore a gas leak. Gas can be dangerous! Not to mention your bills will be increased.
  3. Disconnect your plugged-in gas heater in summer.
  4. When reconnecting the heater in winter and the bayonet is difficult to plug in, it is probably dusty. Dust and lubricate the connection, then try again.
  5. Don’t mess around with gas. If you are not sure don’t touch!

If you are not sure when it comes to a gas pipe problem, always call a licenced plumber and gasfitter.

Carrying Out a CCTV Survey of Sewer Pipes

The Importance of Carrying Out a CCTV Survey of Sewer Pipes when Clearing Blocked Drains

Once again there is water all over the floor from a blocked drain, and you need to grab the phone book and look up plumbing services Sydney to find plumbers that can come out and unblock the drain. You can save yourself repeated repairs and repeated calls for service by simply having a plumbing service carry out a CCTV survey of sewer pipes, so that when there is a problem it will be easy to clear the blocked drain. The CCTV survey can tell you what caused the initial drain blockage.

There are many reasons a drain would get blocked, and having a map of where all the pipes are is going to save you a lot of money in the long run.

Tree roots, industrial waste, and cracked or broken pipes are all reasons the drain might be blocked. The problems that come with blocked drains are foul smells and potential health risks. Call a professional plumbing service to make sure that your plumbing is not going to cause you discomfort in your home or business and end up costing you many times more than it needs to.

It is said that prevention is the best cure and by having a CCTV scan and mapping of your sewer system just got a lot easier with help from professional plumbing services. The scan will clearly show small objects, hair blockages, and any other refuse that is stuck in the drain. The scan maps the sewer lines so that you can track where a problems lies.

Plumbing services that are practised in using the CCTV scans can quickly and easily solve your blockage problems. The clear detail shown with this method will save money right from the start. Instead of having to tear up half of your garden and part of your paved drive, the scan shows exactly where the work needs to be done. Plumbing services have stepped up to the plate to carry out the scans and correct any problems the home owner or business owner may encounter in their plumbing.

By using the opportunity of a blocked drain to get a CCTV scan done, you will be able to better maintain the sewer; now that you know where all the pipes run that is.

Renovation is another time you may want to use the services of a professional plumbing service. The map will give you a clear understanding of where you can and cannot build.

Call on the plumbing services of certified plumbers to address and correct the problems with your system and to maintain them as needed. The CCTV scan saves time and money that would be laid out for labour. Understanding how the pipes run in and around your house will enable you to dig anywhere on your property. Be careful, and be sure to call in a team of professionals that take care of everything from doing the scan to fixing whatever problem you may be having with your plumbing.

Burst water hose floods house.

It’s Saturday night in the city and we received an emergency call from a long term client, “HELP we have a tap over the kitchen sink that is leaking lots of water and flooding our kitchen.”

Now on a Saturday night, this sounds like a job for “The Lone Drainer and Pronto“! We were at the house within 30 minutes to repair the leaking tap!

The kitchen sink mixer tap had exploded, gushing water everywhere, and our clients who were having a peaceful dinner, could not turn the water off!

The 2 valves controlling hot and cold water supply to the kitchen sink flickmixer style tap, and the water meter at the front of the property could not be turned off. Both the taps had seized and the water just kept running out all over the kitchen!

Toilet Paper or Bidet?

The Harsh Reality of Using Toilet Paper Rather Than Washing with a Bidet

Having travelled Europe extensively, one gets used to a bidet. Coming back to Australia made some of the queried group bemoan the loss of the bidets they got so used to. The question as to whether or not it was environmentally responsible to throw tissue paper in the toilet or in the trash was raised.

The questioner remarked that they were bothered by how much tissue paper is used by a single family and they wondered just what it takes to remove the paper from sewage lines and from the treatment plants. Some experts were asked this question and they came up with answers to those questions and wonderings. Of course, all the experts came from the plumbing services fields and would know best how to deal with this problem; they gave opinions on what they felt were the best options. We also inquired at several plumbing services and a couple of places that offered a professional plumber.

When attached to a sewer line that is maintained and repaired by a city, the toilet paper is decomposed through the processing system. In order to break down any solid matter that is in the waste water, methane is used. Ways to harness this methane gas is being researched and tested to make this process more efficient. Toilet paper blockages in the sewer lines don’t happen often, but consider the fact that the blockages would be reduced if a bidet were used.

Cleaning one’s self with toilet paper in a home that is hooked to a septic tank can cause all sorts of nasty things to happen inside your house when blockages happen. Plumbing services have to be called in to remove the offending paper, and then any crack in the pipe or seam that is a little rough can gather another huge wad of toilet paper and clog everything up again. This is good news for the plumber; they appreciate the business, but for the home owner, this is a costly repair.

Bidets would do away with the need for toilet paper and end the numerous blockages that are created when someone shoves a huge wad of paper down the toilet.

If you are really lamenting the loss of the bidet, call in the plumbing services and get your bidet installed. Almost any plumber will be more than happy to install a bidet for your home. With a bidet of your own, you will reduce the amount of paper that is used, reducing the amount of trees used in the process.

Giving up the toilet paper is much more sanitary than giving up the bidet. The bidet allows for a cleaner person while not using as many resources.

In the end it was decided that the bidet is the best way to go environmentally, for the best sanitation and for low repair bills.

Plumbing Products – Bio-Clean and Vaprooter

Plumbing Products Have Come a Long Way: A Look at Some Products and Their Benefits

Sir John Harrington, the godson of Queen Elizabeth I made a new invention for his godmother: Sir John created the flush toilet and built it for his godmother. This all took place in 1596, according to history records.

Alexander Cummings obtained the first patent for a flushing toilet in 1775. Toilets started gaining popularity, and a city wide sewer system was constructed to handle the flow of refuse. As science advanced, it was recognised that poor sanitation caused diseases and in 1880 the officials of the day decided that toilets and sewer systems were not luxuries but priorities to control human waste and disease.

Jumping to modern day plumbing, the innovations and possibilities are endless when you have plumbing services like The Lone Drainer and Pronto, experts in the field of plumbing with 40 years combined experience. Any type of renovation, plumbing emergency or plumbing need can be taken care of with just one phone call to The Lone Drainer and Pronto.

Sewer lines brought whole new problems to society that had not been faced before. Many old trees had roots that sometimes stretched for a block. These roots invaded the sewer lines because the roots are attracted to the plumbing pipes where they find a constant source of moisture. Today there is a product that eliminates this problem for you. Vaporooter is 100% safe and has been used successfully for more than 40 years. Paying for repairs is much more expensive than using Vaporooter to prevent the problem in the first place. Vaporooter stops tree root blockage from occurring.

Are you tired of having plumbing problems where roots have crushed, cracked or blocked your sewer pipes? It gets very expensive trying to keep up with repairs. So call The Lone Drainer and Pronto plumbing services and get insurance on your drains with Vaporooter.

Older homes with older pipes can produce a foul odour, but there is a way to solve that problem. The plumbing services of The Lone Drainer and Pronto have a product that will solve this problem for you faster than you could have ever imagined. You will no longer have to be embarrassed about the odour coming out of your pipes when you use Bio-Clean. This environmentally friendly bacteria waste eliminator will get your pipes spotless and odour free. What a relief it will be to walk into your home and smell the cut flowers instead of sour old pipes!

Bio-Clean performs several functions such as cleaning out the hair in the drains and pipes, and dissolves paper and cotton without using toxic chemicals. This environmentally green solution to an ageless problem is safe, will clear most of the obstruction in the drains and pipes and will not damage your pipes and/or fittings. Bio-clean is friendly to your plumbing pipes and drains.

Just what is your peace of mind worth when the plumbing goes on the blink and the missus is upset because your drains are blocked? Call The Lone Drainer and Pronto, and keep the peace in your household with Vaporooter and Bio-Clean.

How to Prolong the Life of Your Mains Pressure Hot Water Heater

The lifespan of a water heater is about eight to twelve years, depending on whether it is inside or out, near the ocean, or you carry out simple maintenance procedures. Modern tanks are lined with steel, and this lining can break down over time.

Here are some tips to prolong the life of your mains pressure hot water heater.

  • Installing a second anode rod prolongs the life of the water heater. The anode rod undergoes corrosion as time moves on and collects this corrosion in order to prevent so much corrosion in the tank.
  • A pressurised system needs a Temperature and Pressure Relief valve to be working effectively in order to prolong the life of the water heater. As water heats, it expands and needs somewhere to go. A T&PR valve will prevent stress on the water heater and the hot water plumbing system by taking the discharge.

Ease this valve regularly

Ease this valve regularly

  • Annual flushing of an older tank will help keep it working and prevent sedimentary build-up inside the tank. Newer tanks are often self-cleaning; they may cost more but are able to last for many years to come.
  • Very high water pressure can damage your appliances and cause the water heater to wear out too early. Installing a pressure limiting valve  regulates system pressure and reduces the wear and tear on your hot water plumbing and your appliances.
  • Scaling is a big problem for water heaters in areas where the public water systems have excess mineral contents. In many instances a water softener is the answer to this problem. The water softener reduces wear and tear on the water system and helps your soap suds up better.

Should your water heater stop working for you, be sure to call in emergency plumbing services and restore the hot water supply back in your house.  The Lone Drainer and Pronto plumbing services  have an emergency plumbing services number where you can reach a professional plumber twenty four hours a day to take care of any problem you may be having with the plumbing. NEVER attempt to do it yourself as you do require a qualified plumber to assist you in this situation.

Follow the suggestions mentioned and prolong the life of your mains pressure hot water heater. You want the hot water heater in your home or business to perform exactly as it should at all times. By taking care of the water heater and making sure you cover most of these things, you will save yourself the expense of replacing a whole system or  the frustration of not knowing just what to do when the whole thing seems to be under performing or even leaking.

It is never nice to have a plumbing emergency, but in the unfortunate circumstance that you do, it is good to know that emergency plumbing services are available. Many reputable companies will come back the next day with a follow up to make sure that everything is working the way it is supposed to, as well as to make sure that there are no more immediate problems that could potentially shut your water off for an extended period of time.

When you have to choose a regular plumber, be sure that they have plumbing services for any emergency and reasonable charges for their plumbing services. They should also give you a price for the job upfront, before they start.

https://www.thelonedrainerandpronto.com.au/hot-water-services.html

What Will Happen If I Ignore that Gas Leak?

Many people have no clue what natural gas smells like, so how can they recognise if they have a gas leak? Chemical compounds are placed in the natural gas to give it an odour which often smells like rotten eggs. This odour ensures that when a person smells it, they would be alerted to a problem. People trained in utility services, including plumber services, have the required equipment and have been taught skills to recognise  and locate leaks in a gas line.

If you ignore that gas leak and do not call plumbing services Sydney, then you are placing yourself and your family at risk of being caught in a house that in the worst case, may blow up. DO NOT ignore that gas leak. It could injure you and your loved ones.

It is VERY important to know where your gas meter is, and how to turn it off. Make a point of finding this out and ensure that everyone in your household over 15 knows where it is.

When you do notice a leak, CALL, not email, your local service area to notify them of a problem. Get everyone out of the house and do not return until someone who is licensed to provide professional plumbing services says it is safe to re-enter your home.

Recognise leaks by the smell or a hissing sound, off colour vegetation in a normally green and lush area, flames if the leak has ignited, dirt coming up from an opening in the ground, or bubbles showing up in a flooded area.

When you react, be sure not to panic children or older adults. Panic only creates more problems. Have a pre-planned escape route and make sure everyone follows the plan in a calm and orderly manner.

When leaving the area, do not turn switches for lights or appliances on or off. They could send out sparks and cause an explosion.

Don’t smoke.

Leave the area and let professionals solve the problem.

Never ignore a leaky gas line inside or outside your residence.

Finding plumbing services Sydney, which will conduct a few simple tests to locate or dismiss a leaky gas fear, is not difficult to do if you look in the phone book for plumber services.

Natural gas is very hard to detect because it has no odour that will alert you of a problem. Although gas companies have put a chemical compound in the gas so that it can be detected, usually a gas leak is something that happens slowly and is not noticeable. A regular check of gas lines around or in your house by an individual that is licensed to provide professional plumber services should be done periodically so that any leaks that might develop can be caught before it becomes dangerous.

Contact plumber services Sydney and leave the area until professionals can tell you it is safe to return.

Take precautions, ensure you have a plan in place and NEVER ignore a gas leak.

Tree Roots Growing In Sewer Pipes

Are the Roots of my Neighbours Trees, or the Trees Growing Out the Front of My Property, Growing in my Sewer Pipes?

One of the major plumbing concerns is trees that send roots into sewer lines, especially in homes that were built over twenty years ago. Trees are equipped with water finding capabilities that send tiny roots in every direction in a quest for water. The trenches where there are sewer lines do not usually have hard packed soil therefore, roots gravitate to this loose soil. When these roots invade from trees growing out the front of your property or from across the street and get into the sewer system, it is time to call in the professionals who do plumbing that know how to deal with a blocked drain. Read More

Problems with hot water during the long hot summer?

Welcome to 2010!

Over the Christmas and New Year period we were called to rescue people with all sorts of plumbing emergencies!

Burst water pipes, blocked sewer drains, leaking taps and toilets are commonplace, but, here at the height of summer, calls for help for running hot water is at an all time high!

Ruptured water heaters or burst water heaters happen all the time and we only think of it as a problem in the winter, but we love a warm shower in the summer just as much.

Try telling a family that we can’t replace their particular type of heater over the holidays, because…………..ahhhhhhhh!

So here are a few simple tips that will assist:

1. Know where your water heater is. You would be surprised how many people don’t know where their water heater is!

2. Know how to turn your water heater off.

3. Try turning your water heater off to check that the cold water valve that turns it off works. One emergency water heater job we went to on Boxing Day, could have saved the owner money if they could have simply turned their heater off at the control valve or tap. The tap would not work, so we had to shut down the entire house, cut out the faulty tap valve and fit a new valve. We then turned the water to the house back on, so our clients at least had cold water to flush the toilet, make a cuppa and have a cold shower until we could track down the appropriate new water heater that was needed.

4. Pull the pressure relief valve on your mains pressure water heater, let it run for 5 or 10 seconds. When you let the valve go the water should slow down and then stop. If it does not stop, try it again. The pressure relief valve should be eased at least every 6 months.

5. Make sure its dry and clean around the base of your water heater storage area. Keep it clear of leaf debris, and long grass if it is outside.

6. Don’t store flammable liquids, petrol or paint anywhere near a gas water heater.

https://www.thelonedrainerandpronto.com.au/hot-water-services.html

Plumbing emergencies during the Christmas season

Today’s post is on behalf of all our team. We wish you Peace, Happiness and Family togetherness during the festive season.

Spend as much time as you can with the ones you love and the ones who love you.

May 2010 be your Best Year Ever.

During the festive season, if  you need help with a plumbing emergency, Just call!

I can’t turn my water meter off!

If you have a plumbing emergency, or you have water running all over your house, or a split tap washer, or burst water heater and  your water meter won’t turn off, you may be in trouble!

If your meter tap has a tee-head on it, turn it off in a clockwise direction as firmly as you can. Firmly; don’t overdo it.

If your meter tap is missing the tee-head, get a large pair of grips and turn it off in a clockwise direction as firmly as you can. Firmly; don’t overdo it.

Open a garden tap to let out the pressure.

Then call an emergency plumber!

Check out this video below that shows what we do to upgrade your water meter control valve.

Great fun on a hot day!

Before a plumbing emergency arises ensure you know where and how to turn off your cold water supply. It’s incredibly simple if you know where it is.

I want you to have our plumbing Hints and Tips, they are free.

Simply fill in the box on our home page to get our Plumbing Hints and Tips.

I know they will help you in a plumbing emergency!

HELP! I’ve got a burst pipe in my bathroom!

This post is relevant to a Randwick plumbing emergency that happened yesterday.

We had an SOS from a long term client “Joan”.

You could hear the panic in her voice. “Come quickly, we have a burst water pipe under our vanity basin and we can’t turn the water off” screamed Joan.

“Is your floor waste drain clear?” we asked. “Yes” Joan replied!

We told her how to minimise the water damage by shutting the cupboard  doors and direct the gushing water towards the floor drain, and then putting a towel across the doorway to keep the water flow in the bathroom.

We were at the house within 15 minutes, and with a large pair of grips, we were able to slow down, but not stop the water flow.

Now, a picture paints a thousand words and this short video will actually take you there.

Please watch and learn.

It’s incredibly simple to figure out where and how to turn off your hot water and cold water supply if you know where they are, and avert any plumbing emergency.

I want you to have our plumbing Hints and Tips, they are free. Simply fill in the box on our home page to get our Plumbing Hints and Tips.

I know they will save you thousands of dollars!

Even Wizards need a Plumber

To be a plumber is to be a Wizard (ace, adept, champion, genius, hotshot, magician, mavin, sensation, star, superstar, virtuoso, whizz, wiz)

This was taken from the Sydney Morning Herald on 26th August, 2009.

Wizard ID Plumber

SSSSSire CCCCertainly SSSSSounds like a job for The Lone Drainer and Pronto

https://www.thelonedrainerandpronto.com.au/index.php