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Save water with a half flush toilet?

In April 2023 most toilets are designed to use less water, so they have a dual flush toilet cistern, which allows the user to choose between a full flush and a half flush.

Using the appropriate flush will help save water.

As we move into Winter, traditionally our dry season, rainfall is less and, water saving is still a thing.

With that in mind, we should use the half flush for liquid waste and the full flush for solid waste.

The full flush is typically used more often than the half flush, as it is designed to clear all waste from the toilet bowl.

Remember not to use the toilet as a rubbish bin. Flushing non-biodegradable items can cause blocked pipes and drains, and cause damage to the plumbing.

If your toilet flush isn’t working as it should it is wasting water and adding to your water bill.

A running toilet cistern sounds like a job for The Lone Drainer and Pronto.

Call us on 02 9664 4990

Click here to see the current water levels in the Greater Sydney Catchment area.

World Toilet Day 2022

What is World Toilet Day? World toilet day is now celebrated every year on November 19th. It was declared by the UN in 2013 to raise awareness to the plight of over 3.6 billion people worldwide that don’t have a flushing toilet or access to clean water for drinking and washing their hands after going to the toilet.

What does that mean? No household toilet. At all! It’s difficult to comprehend living in Australia where every house has at least one and sometimes four or more toilets that have complete privacy, toilet paper and fresh water to flush the toilet and wash your hands with.

Really? Yes really! Over 3.6 Billion people go to the toilet outside, without any privacy. They squat down in a paddock, behind a bush, in the street or even on the railway lines to relieve themselves. They then may use leaves or grass or sand to wipe themselves clean. And they don’t have water to wash their hands after that.

How is that unhygienic? Human waste on the streets and in paddocks can end up getting washed into drains, creeks and waterways that are the source of their drinking water. People swim in those waterways. Diarrhoea is rampant and part of a spiraling cycle of malnutrition and a large loss of life. Especially in young children.

What can I do to help? Raise awareness of World Toilet Day. In 2022 it falls on a Saturday. Share your insights with your family and friends. Think about using Who Gives A Crap toilet paper. Who Gives a Crap donate half of their profits to improve sanitation in third world countries. Learn about and protect our water table.

What is the water table? Australia’s water table or Artesian basin has fortunately been topped up by our recent rains. As many as 30 per cent of us get our drinking water from the water table. In the USA it’s as high as 38 per cent. Imagine if untreated human waste made its way into the water table and, that contaminated water was then consumed by those Australians who live in remote parts of our country that have no choice for their drinking water.

What happens when tree roots grow in sewer pipes #2

The growth of tree roots in sewer pipes is probably the most destructive single element that faces those maintaining a sewer collection system today.

Sewers are ageing expensive assets that only attract public attention when they fail. There are over 35,000 kms of water and sewer pipes in Sydney and 60% of all collection systems are made up of pipes with a diameter of 9 inches (225 mm) or smaller. The potential for tree root intrusion to inhibit flows, produce blocked drains and damage valuable pipes, is enormous.

Tree roots normally do not grow underwater and seldom cause problems where ground water covers the pipe. But in most areas, this is not the case.

Tree Roots Grow One Cell at a Time

When a seed germinates, it adds one cell at a time toward the best environment from which it might extract nutrients and moisture. The growing point of a tree moves best through loosely cultivated soil.

The most common practice used to lay sewer pipes is in an open trench. The back-filled soil offers a good growing medium for tree roots. Because the flow in sewer pipes is a higher temperature than the soil, this causes a condensation to appear on the crown of the pipe.

As the warm moisture from the sewer pipe evaporates up through the soil, the vapours offer an excellent trail for the tree roots to follow. If a vapour leak exists in the pipe, the roots concentrate its efforts at that point. Since some pipe joint compounds are of nutrient based material themselves (like rubber rings or sand cement mix), the root may entirely girdle before entering the pipe.

Roots Allow Accumulation of Debris

Once inside the sewer pipe, the root takes on the appearance of a “veil” or “horse tail” type structure. If flows in the pipes are fairly constant, the root mass hangs down like a veil to the normal flow level where they accumulate deposits of grease, slime and other debris.

Conventional methods of removing tree roots by cutting with an electric eel or a “Rattlesnake” high pressure water drain cleaner tend to increase regrowth; similar to pruning a tree. Removing tree roots inside the pipe solves the immediate problem of clearing the blocked drain, but does nothing to retard the tree root regrowth or destroy the tree roots outside the pipe.

This removal, regrowth and removal cycle of cutting and tearing roots can destroy the structural integrity of the pipe.

Herbicide Fumigants

Herbicide fumigants present  the most effective method to destroy tree roots and inhibit their regrowth without affecting the above ground plant life. Vaporooter is a root control herbicide that enters the sewer as a foam. Only tree roots within the pipe and a short distance outside the pipe are affected. Trees and shrubs immediately above ground are not harmed in any way.

https://www.vaporooteraustralia.com.au/

Raw sewer overflows to Coogee Beach.

During the Stay at Home orders we’ve been doing emergency plumbing repairs like hot water, leaking pipes and Blocked drains.

The blocked drain that got my interest is the one taking the waste from 28 houses on Raleigh Street and Carrington Road, Coogee.

The filthy waste water has been bubbling up through the ground about 50 metres down the hill from the houses and running across the footpath in front of other homes not connected to the service, into the street gutters that drain into the creek at the north end of Coogee beach for most of July.

Apparently the 28 home owners are unaffected by the blockage because it’s not in their backyard and a Sydney Morning Herald article reports Sydney Water and Randwick City council cannot force the home owners to pay for any repairs.

It’s well known that every home owner is responsible for the maintenance of their waste water pipes up to where they join the Sydney Water sewer main out in Carrington Road.

This pipeline is known as a common sewer and the costs for any maintenance should be shared equally between all those home owners connected to it.

Come on Randwick Council, Stop this river of sewage running down to Coogee Beach!

Get a contractor to fix the problem and split the costs among the 28 property and home owners.

Click here to read our earlier post on Common Sewer lines.

Can Coronavirus be spread through wastewater pipes in a home or hospital?

Sydney April 15th 2020

“Staying connected” has become a part of our language lately.

Did you know we are all connected through the wastewater pipes in our homes?

Whether you live in a single level detached home or a multi-storey building, all our plumbing fittings drain into the same city sewer. That’s your shower, bath, basin, your WC, kitchen sink, washing machine, laundry tubs and floor drains.

A study showed the 2003 SARS virus spread through the plumbing system of a HongKong residential complex whose residents had 300 confirmed cases and 42 deaths- about 1/6th of the infections and fatalities on the entire island.

Our Australian Standards state “all plumbing fixtures must have a working trap or water seal”. That is, the S-bend at the outlet of the fixtures should have water sitting in them OR flowing through them.

Regularly we’re asked to investigate “a sewer smell” in a bathroom or laundry that is nothing more than a dry trap.
But, its allowing smells and bacteria to come from the wastewater and sewer pipes into your room.

Hypothetically, if an infected neighbour flushed their toilet and that wastewater entered a pipe you’re connected to, then bacteria could pass through a dry trap and enter your bathroom.

While person-to-person and surface-to-person is the most common means of spreading Coronavirus, I want you to be aware that any open or dry traps may allow contaminated droplets into your space.

So:
• Do not ignore unexplained foul smells in bathrooms, kitchens or washing areas.
• Ensure all your sink traps and S-bends have water in them.
• Run water into all tubs and showers for a few seconds in the morning and evening, paying particular attention to floor drains in bathrooms and laundries.
• If the wastewater pipework from a toilet, sink or other household appliance appears to be disconnected or open, seal it immediately.
• If you find any crack or leak in pipework, seal it with strong tape.
• Encourage your facilities managers to monitor the wastewater system performance of your building, looking out for things such as drainage overflows or sewer smells.

If you have any questions about this, I invite you to call me.

Tree roots don’t know about Coronavirus

Sydney April 14th 2020

Easter is over for another year.

Although our towns are slowing because of the Coronavirus, and we are quickly changing our daily home and work habits, here at The Lone Drainer and Pronto, we are still working away.

Mostly blocked drains!

Working from home is putting our normal facilities under a little more pressure. That means the internet, the exercise areas and our bathrooms.

With all that extra baking and comfort meals, our sewers are under a more significant workload. Tree roots don’t know about Coronavirus, and still seek food and water in the sewer pipes they can grow into.

So, if you hear your drains gurgling don’t ignore them. They are asking for help.

Dormant, but active underground

How to Change a Tap Washer

Everyone should know how to change a tap washer!  Not everyone wants to, but its a handy skill to have. Read More

How much will it cost to fix my toilet?

“Running toilet”…..Is all that was stated in an email earlier this week, along with the attached picture.

It’s hard to say from this picture, but I tried to help the writer by asking a few simple questions:

Is it a close coupled suite or are the pan and cistern separate?
Is it the inlet or outlet valve leaking?
Does the water turn off at the control valve?
Is the connection between the control valve and the cistern hard drawn tube or is it one of those flexible braided connections?

The outlet valve is redundant. It could be rewashered if that’s the problem, was part of my email response

The flushing toilet is a wonder of the modern world we can take for granted considering our previous post about 4.4 billion people not having a toilet.
But our local bathroom suppliers currently have 48 different types of toilet cisterns on display and that’s not including the antique in our picture. They all have different water connections and flushing mechanisms.

So please, help us help you by providing as much information as possible about your particular leaking toilet.

In the meantime, you can turn off the water and flush your loo with a bucket.

World Toilet Day 2018

November 19th 2018 is World Toilet Day.

With the population of the world now at approximately 7.7 billion people, many of us would be surprised to learn that over 4.5 billion people do not have a clean toilet or running water to wash their hands.

According to a UN report, a third of schools worldwide don’t have any clean toilet facilities and nearly 1 billion school children don’t have hand washing facilities.

It seems extraordinary that in a world where most people have a mobile telephone approximately 892 million people have to squat out in the open.

This, of course, has knock-on hygiene effects with the pollution of domestic drinking water being a direct contributor to many cases of sickness, disease and even death for those less fortunate than us.

Today, as you use your dual flush toilet in the privacy of your home, workplace or school, spare a thought for these people.

You may also consider buying Who Gives a Crap toilet paper. Who Gives a Crap donate 50% of their profits to help build toilets for those who have none.

How do tree roots get into pipes? #2

In my last post I described how tree roots can easily travel through the soil that has been loosened by excavation for your pipe installation.

Do you know why tree roots grow in sewer pipes from the top of the pipe joints?

Condensation is formed when we run water from our water pipes, through our drains. Especially when we have a hot shower, and wash our clothes or dishes in hot or warm water. When the warm water enters the drains buried in the cold earth, condensation is formed, and it gathers on the inside top of our sewer pipes and drains.

The tree roots moving through our already loosened soils can now move along the top of the pipelines and are attracted to the warmth and moisture inside. All they need now is a way into the pipe.

This 1.58sec clip shows how.

Giving a Crap on World Toilet Day 2017

The Lone Drainer and Pronto in Sydney will pay tribute to a unique and special observance whose goal is to install a working toilet in emergent nations.

On November 19, The Lone Drainer and Pronto (TLDP), will participate in the World Toilet Day 2017 (WTD2017). This is a United Nations’ (UN) worldwide event that will highlight the lack of proper sanitation and safely-managed toilets; a problem affecting over 4.5 billion people in economically developing nations.
Read More

Wipe your bum for a good cause!

We all poop. Most of us daily, and some of us do so in style. Now your idea of style can be different to mine, but style is a luxury some simply don’t have.

That’s exactly what the World Poop Day is about!

You might have noticed I have been recently ranting about the ‘poop day’ or to be more specific the World Toilet Day 2017 (WTD2017).

This event is not a joke, not a metaphor of some kind – it’s a REAL DEAL.

If your toilet was blocked for a week, then you probably would be jumping out of your skin, right? What if you had no toilet for two weeks or a month? Unthinkable!

Well, some poor folks in third world countries have no toilet at all. If you had no proper toilet you’d need to squat wherever you can, which sometimes may be very uncomfortable and embarrassing.

Imagine this. You watch the footy (your team is hammering the other team!) when suddenly you have to go for number two. Easy, you visit the loo.

But what if you didn’t have one?

Option one, you run outside, squat anywhere. Shoot.

Option two, you run to your neighbour’s house (you don’t want to poop under your own window). Poop.

Option three, poop in your pants. Wash later. You don’t want to miss your favourite game.

Luckily, for most Aussies we don’t have to think about it, we simply head for the throne, and on the throne, we sit. But we need more thrones especially for those who cannot afford one! No need for fancy ones, only appropriate ones.

That’s the appeal of the WTD2017 – build more thrones, and create proper sanitation conditions for those in need. We need appropriate thrones that can properly take care of business without polluting the environment.

On November 19, 2017 (the WTD2017) be sure to pause and feel grateful if you have access to a working toilet. Billions around the world aren’t so lucky!

If you would like to do something positive, you can purchase the Who Gives a Crap toilet paper – we give 50% of the profits towards building more toilets.

Be sure to forward this page on to friends and family. We all need to wipe ourselves after taking a dump – now you can wipe yourself for a good cause!

Something to think about when you reclaim your throne!

I had a few clients and blog readers asking me questions about the upcoming World Toilet Day 2017. To recap, it’s about raising public awareness of the worldwide problem of inhumane toilet conditions that some must deal with.

Today, I would like to answer some of the questions about World Toilet Day 2017, and suggest an easy way for you to make a difference.

What is the World Toilet Day 2017? (WTD2017)

The WTD2017 is a special observance arranged by the United Nations (UN) to highlight the serious problem of the lack of proper sanitation conditions in many third world countries. Over 4.5 billion people have no toilet/working toilet; this is a third of the world’s population!

When will this important observance be held?

The WTD2017 will take place on November 19, 2017.

Am I at risk?
In Australia, you should be fine unless you live in rural areas with no access to proper toilet and sanitation. If you don’t poop in a hygienic toilet or if the poop is not disposed of properly, then with the aid of rainwater it may enter the ecosystem. This is often the problem in many third world countries. That’s why the goal of WTD2017 is to raise public awareness and get people talking about this important issue – hopefully, that will make a positive difference!

Why should I care?
Well, if no one cares, no one cares, right? But we can all make a difference. You see, according to WHO (2014) improved sanitation could stop around 842,000 people from dying each year.

What can you do?
You could, for example, donate money or support a reputable charity or purchase the Who Gives a Crap toilet paper. (50% of its profits go to building toilets for people who need them most).

Here’s the link if you would like to support this important cause. The toilet paper has no chlorine, no inks, no dyes, and no perfume or deodorant. It’s good for your bum–it’s good for the world!

Remember, to pause at least for a moment on November 19, 2017 to think about the World Toilet Day 2017. If you wipe yourself with the Who Gives a Crap toilet paper, you know you’re also making a difference with every wipe!

World Toilet Day 2017

A UN report claims that worldwide, at least 2.4 billion people are without basic sanitation. The report states some of the peoples of south Asia and sub Saharan Africa don’t have access to a toilet or clean running water.

It appears that people in these parts of the world have a mobile phone but don’t have a working toilet.

Living and working as a plumber in Sydney Australia visiting some of the best homes in the country, it seems crazy that over 869 million people still defecate out in the open.

So what can the average reader do to help those less fortunate than us?

Good Question!

Look out for reputable organisations that are working to deliver the basic hygiene we take for granted and send them a donation.

Even a small donation equivalent of what we Aussies spend on coffee weekly would change the living standard and the lives of many of those less fortunate.

Make a difference during World Toilet Day 2017!

Did you know that some people have to do without a toilet?

In the West, we’re so used to sitting on one when we go for a number two. If the toilet runs smoothly we don’t even think about it; we take it for granted.

But sitting down for number two in comfort and style is a luxury many simply cannot afford. And we’re not talking about having shiny porcelain toilets with fancy fixtures. They have no toilets–be it porcelain, wooden or a metal one. NONE.

So, where does the poo go? Well, that’s why you just have to hear about the important World Toilet Day 2017 or WTD2017 for short.

You see, when you reclaim your throne, billions of people must wing it so to speak and take a dump wherever possible. Their toileting might happen anywhere. In the woods behind a tree, under a bridge, or in some fenced-in backyard. And, we’re not talking about an emergency where you find yourself driving past midnight with your girlfriend, and suddenly you must go.

Of course, those things happen. But imagine having to plan, search and hunt for squatting space every time you need to take a dump! Well, consider this:

According to WHO/UNICEF (2017) a whopping 4.5 billion people either have no toilet or no working toilet. About 869 million people worldwide practise open defecation because they have no proper toilet! But, it gets worse.

A shocking 1.8 billion people drink water that has no protection against contamination from faeces. So, the question ‘where does the poop go?’ becomes a serious issue. Because every time the poop is not disposed of properly it may enter the ecosystem and end up in a drinking water reservoir!

So, count yourself lucky the next time you take a seat on your comfortable porcelain, and you don’t have to use grass or leaves to clean yourself!

Most importantly, be sure to spread the news about the WTD2017.

And yes, there is something you’re contributing by purchasing the Who Gives a Crap toilet paper – 50% of the profits are used to build toilets in third world countries.

Thankfully, we have the World Toilet Day 2017; it puts things into perspective a little, doesn’t it?

My toilet cistern is leaking #1

“My cistern is leaking into the toilet pan.”

If you press the Full and Half flush buttons and they don’t effectively clear the toilet bowl, that means, their isn’t enough water in the toilet cistern to do the job, or the buttons just don’t work, or the cistern just won’t refill or it’s slow to fill.

Then I know how to fix the toilet that won’t flush properly.

This pic shows the water inlet to the cistern and the outlet valve or flushing mechanism that sends the water into your toilet pan.

Either of the valves shown could be faulty.

If the inlet valve doesn’t shut-off, it will cause the cistern to overfill and spill into the overflow tube that will run down into the pan. You may need a new inlet valve.

If the outlet valve is leaking into the pan, the outlet valve may need to be replaced or re-washered.

Either of these valves leaking could be causing leaks into the pan.

If you’re not sure, just ask us.

Urgent hot water help

Its really important to know a few simple things about your water heater.

I just had an emergency call from Emma, who returned from visiting the UK for Christmas. While she was away her water heater leaked through the kitchen cupboards, ruined the carpet throughout her home and flooded the property below.

The neighbour below had to force entry into her unit to turn off the water to protect his property.

Over the phone, Emma asked for help replacing her existing water heater.

I asked her to send a picture of the heater and I now know:

  • There is no safe tray under the heater. Installing a safe tray to prevent future flooding should be considered.
  • The water heater currently is an 80Ltr unit. The modern version is slightly larger and won’t fit in the cupboard. The cupboard may need to be dismantled to remove the existing and fit a new unit.
  • A 50-litre heater may also be too big. (Please check the cupboard dimensions)
  • The current water heater does not have a tempering valve fitted. Australian Standard states “A tempering valve to be a part of any new hot water installation”.
  • There is a flexible connection between the Duo valve and the heater. Australian Standard states “Flexible connections do not comply”.

Does the cold water control valve that shuts off the water to your entire home work efficiently? It will need to, so that the Duo (control) valve  the water heater can be worked on.

Take 3 tips.

  • Know where your water heater is.
  • Know how it turns off.
  • Turn off the water and electricity or gas before you go on holidays.

If you’re not sure…ask me.

Why you should look inside your pipes

You’ve got a blocked drain and your plumber puts a camera in the drain to see whats going on down there!

What happens after that?

Plenty of homeowners don’t get to see the footage their plumber has taken of the inside of their pipes. For some reason, the plumber chooses to keep what is going on in your pipes a secret from you.

Why?

Like any medical scan or x-ray of your body, it shouldn’t be kept a secret from you.

You should be able to see what’s going on in your drains so you can get a greater understanding of how the drains work. Or don’t!

Then, you can make an informed decision about how to repair your pipes and get other professional opinions on how to do that.

There are many ways to maintain your pipes and drains.

So if your plumber recommends a particular method of pipe repair after he puts a camera in your drains then tells you what he saw… but doesn’t show you, ask him for a copy of the pipe survey.

After all, he has billed you for it.

This survey shows a section of re-lined pipe with earthenware pipes and tree roots.

Toilet Hygiene #2

A recent study showed  95% of men and women say they wash their hands after using the toilet, especially a public toilet.

Funnily enough, only 67% of people actually do wash their hands after using a public loo or the toilets in their workplace. There have been quite a few surveys done on this topic and some innovative ideas to check on whether we did or didn’t wash.

It’s quite well documented that the toilet flush button is one of the most un-hygienic places in the bathroom and I’m hoping that all our readers apply the simple rule.

Flush when you’re finished! But, think about it, What did you do before you flushed the loo?

So, wash your hands after a trip to the bathroom.

Wash your hands

Wash your hands

View your blocked drain with a Drainoscopy

Today our post is simple.

A new client from Bronte called because since Christmas they’d had 3 blocked drains which caused the downstairs toilet to overflow throughout their basement. YUK!

The plumber they had been using didn’t have a drain camera and it was suggested that the pipes were broken.

We were able to clear the blockage quickly, then did a Drainoscopy. That’s Lone Drainer speak for “put a specialised drain camera in the pipes to see what is really going on”.

The pipe was full of tree roots. That’s all! We cut out the roots and had another look. A simple Vaporooter treatment will keep the roots away. With a Guarantee!

Yes, the pipes are old clay pipes. You can see where the roots have been cut out. But, they work and will for some time to come.

The best way to find out what is causing a blockage is to see it for yourself.

Plumbing Emergency – Can’t turn the water off!

When you have a plumbing emergency

On Thursday night a client rang after 9.00pm to say her basin tap that had been leaking for a few weeks was now gushing water… and the water meter at the front of the house wouldn’t shut off!
images
We were able to rescue her family quite quickly. However it was an expensive process.

What’s the take away from that? If your taps don’t feel right, please don’t ignore it. Call a plumber and schedule a repair. And if your water meter wont shut off, it sounds like a job for The Lone Drainer and Pronto.

Water Saving Tips for your Garden

water plants
Did you know about 35% of household water usage occurs in the garden?

In my daily rounds the common theme is how the spring has unfolded, the gardens are in bloom, the Jasmine flowers have come and gone. We’ve had very little rain lately on the coast but, after recent temperatures reaching 36 degrees, our gardens are dry.

It helps if you know the needs of your plants. More plants die from over watering than lack of water so don’t drown ’em.

So here are a few water saving Do’s and Dont’s:
– Do choose water efficient plants and grasses.
– Do mulch your garden.
– Do install a drip feed system to water the gardens and lawns. It’s pretty easy to do. If you need a hand just ask us.
– Don’t water in the heat of the day. Heat = Evaporation and the watering process can burn your lawn and plants. Water early or late. Cool is good!
– Don’t assume the garden needs watering. Check the soil to see whether its dry before turning on that hose.
– Don’t water for long periods if your garden slopes. The water just runs off. Allow it to soak in!
– Don’t water on windy days especially with sprinklers and fine sprays. Wind increases evaporation.
– Don’t water everyday, if its practical give em a drink twice a week to encourage the roots to grow deeper
– Don’t water for 1-2 weeks after a good soaking rain.

– Don’t forget to drink yourself. Personal hydration is even more important!
Kanga Paws

Broncos and Cowboys Long Weekend

The October long weekend brings a sporting feast to Sydney. NRL fans will descend on our city for the Grand Final between the Brisbane Broncos and the North Queensland Cowboys.

The Lone Drainer and Pronto loves cowboys and horses. My heart says Cowboys but the head says Broncos.

The Epsom Handicap will be run at Royal Randwick. I’m tipping Sadlers Lake with the great Jim Cassidy riding. Whilst in Melbourne, the AFL sees the Hawks Hawthorn up against the Eagles from West Coast. Go Eagles!

What ever you’re doing, have fun! And if you have a plumbing emergencyyou can call us!
The winner

Blocked Pipes and Council Trees

Did you know many blocked sewers are caused by the tree roots from Council street trees?
Tree crushes sewerThis issue is becoming a very big drain on the budget of many local councils.
The council owned trees that make some of our more sought after suburban streets very special, are creating havoc underground by repeatedly blocking the sewer pipelines from many of the homes on those streets. Councils are fighting a losing battle trying to bring the tree roots under control.

The budgets of many local councils are strained as they just can’t keep up with the demand of their ratepayers to attend to sewer blockages caused by these street trees.

There is an economical way for local councils to Stop Tree Roots in Pipes and ease the burden on the budget and the ratepayers who have regular tree root blockages.

Vaporooter Kills Roots. Period!

Happy Plumbers + Great Service = Happy Clients

We have a great team of plumbers here at The Lone Drainer and Pronto! They are good at their job. They Love their work. We call it “Furk”! Having FUn..at..woRK

On Monday afternoon, 27th October 2014, I got the following email:

Hi Dave,
Thank you so very much for taking my phone call early this morning and organising Chris and Leigh to come to my house so quickly.

Chris and Leigh arrived, knocked on my door, introduced themselves with smiles and put me at ease that my sewerage problems would be fixed.

Such a relief. I could not have had nicer people to arrive on my door step. Both well mannered and very pleasant people to talk to.

I also had a problem with my kitchen sink tap. Unfortunately I had to leave Chris at the kitchen sink as I had to go to work. He did a good job and I now have a brand new tap looking at me! Both men were very efficient.

Again, thank you for being so prompt and getting the job on its way.

Kind regards,

Julie B. Randwick NSW

Leigh and Chris with Plunger

Leigh and Chris with Plunger