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Flexible Water Connections and Insurance claims.

G’day, Sydney homeowners! It’s The Lone Drainer and Pronto here, back with a crucial message that could save you from unexpected financial setbacks. We’ve been plumbing superheroes for years, and today we’re here to talk about a growing issue – home insurance claims being denied due to a lack of periodic plumbing checks on braided stainless steel hoses.

You might be thinking, “What’s the fuss about insurance claims and plumbing checks?” Well, let us break it down for you.

In recent times, we’ve seen an alarming trend in the insurance industry, with some companies rejecting water damage claims because homeowners haven’t had licensed plumbers carry out periodic checks on these braided stainless steel hoses. It’s becoming a ticking time bomb for homeowners, and here’s why you should take it seriously:

  1. Insurance Denials: If your plumbing hasn’t been regularly inspected by a licensed plumber, your home insurance provider may use that as a reason to deny your claim in the event of water damage. That means you’ll be left to cover the expenses out of your own pocket.
  2. Preventable Disasters: Bursting hoses are a leading cause of water damage in homes. Periodic checks by licensed professionals can identify weak hoses before they burst, preventing potential disasters and costly repairs.
  3. Safety and Peace of Mind: Regular plumbing checks not only safeguard your home but also ensure your family’s safety. Water damage can lead to health hazards like mold and mildew, which pose risks to your loved ones. Knowing your plumbing is in good shape brings peace of mind.

So, what can you do to avoid these insurance claim rejections and protect your home and family?

  1. Schedule Regular Plumbing Checks: Ensure you have a licensed plumber inspect your flexible water connections periodically. This simple step can save you from potential financial losses.
  2. Document the Inspections: Keep records of these inspections, including the plumber’s report, to provide proof to your insurance company in case of a claim.
  3. Stay Proactive: Don’t wait until a disaster strikes. Regular maintenance and checks can prevent costly plumbing emergencies.

At The Lone Drainer and Pronto, we understand the importance of periodic plumbing checks. Our licensed professionals are ready to help you safeguard your home and keep your insurance claims secure. Don’t let your hard-earned money slip away due to a technicality – be proactive and ensure your plumbing is in top-notch condition. We’re here to assist you every step of the way!

51 Reasons to Love Your Plumber

Last week we made another blood donation at the LifeBlood mobile donor caravan at Coogee Oval.

During a few moments of contemplation while some of the good stuff was taken from my left arm, I had this realisation.

Its nearly September 30th 2023, and with the Australian summer and the Christmas holiday season and the end of the year only 92 days away, here’s 50 more reasons to love your plumber:

  1. Punctuality: They respect your time by arriving on schedule.
  2. Friendly Demeanor: A pleasant attitude makes interactions more enjoyable.
  3. Professionalism: Plumbers conduct themselves with professionalism in all dealings.
  4. Accountability: They take responsibility for their work and any issues that arise.
  5. Communication: Good plumbers communicate clearly and effectively.
  6. Accessibility: You can easily reach them when you need assistance.
  7. Emergency Preparedness: Plumbers are equipped to handle urgent situations.
  8. Efficiency: They work quickly without sacrificing quality.
  9. Upfront Pricing: Many plumbers provide cost estimates before starting work.
  10. Experience with Older Homes: We’re skilled in working with older plumbing systems.
  11. Thorough Inspections: Plumbers inspect your plumbing system thoroughly to identify hidden issues.
  12. Innovative Solutions: They offer creative solutions to unique plumbing challenges.
  13. Flexibility in Scheduling: Accommodating your schedule is a priority.
  14. Friendly Advice: Plumbers give helpful tips for maintaining your plumbing.
  15. Transparent Billing: Clear invoices break down the cost of services.
  16. Courteousness: They treat your home with respect and politeness.
  17. Clean Appearance: A professional appearance instills confidence. Could need a haircut.
  18. Availability for Questions: We’re happy to answer your plumbing-related queries.
  19. Waste Removal: Proper disposal of old parts and waste is their responsibility.
  20. Quality Materials: They use high-quality materials for repairs and installations.
  21. Flexible Payment Options: Some plumbers offer payment plans or financing.
  22. Licensed and Certified: Qualified plumbers have the necessary licenses and certifications.
  23. Hassle-Free Repairs: We’ll handle all aspects of the repair process.
  24. Adherence to Safety Standards: Safety is a top priority on the job.
  25. Respect for Your Property: Plumbers take precautions to avoid damage during work.
  26. Protection for Your Flooring: They use protective coverings to keep your floors clean.
  27. Genuine Care: Good plumbers genuinely care about your plumbing issues.
  28. Problem Diagnosis: They accurately diagnose the root causes of plumbing problems.
  29. Longevity of Repairs: Repairs are done to last, saving you money over time.
  30. Insurance Claims Assistance: We can help with insurance claims for plumbing-related damage.
  31. Energy Efficiency Tips: Plumbers provide advice on reducing energy consumption.
  32. Dependability: You can rely on them for consistent quality work.
  33. Customization: Tailored solutions to meet your specific needs.
  34. Water Pressure Optimization: We ensure your water pressure is just right.
  35. Versatility: Plumbers handle a wide range of plumbing problems.
  36. Accessibility Features: They can install accessible plumbing fixtures if needed.
  37. Aesthetics: Attention to detail in installations for an aesthetically pleasing result.
  38. Project Management: Coordinating the multiple aspects of some plumbing projects.
  39. Prepared for Unforeseen Issues: They’re ready for unexpected challenges.
  40. Emergency Prevention: Plumbers help prevent plumbing emergencies.
  41. Eco-Friendly Practices: Some plumbers focus on green plumbing solutions.
  42. Prompt Response to Inquiries: Quick responses to your calls or messages.
  43. Family-Owned Businesses: Supporting local, family-owned plumbing businesses.
  44. Community Involvement: Some plumbers do unseen work in the community.
  45. Clear Documentation: Detailed records of services provided.
  46. Consistency in Quality: Reliable service you can count on.
  47. Follow-Up Services: We check in after service to ensure everything is working correctly.
  48. Custom Maintenance Plans: We can give tailored plans for ongoing plumbing care.
  49. Warranty Fulfillment: Honoring warranties for their work.
  50. Peace of Mind: Ultimately, they provide peace of mind knowing your plumbing needs are in capable hands.

Any great plumber is a valued part of your household, offering expertise, reliability, and peace of mind for all your plumbing stuff. They’ll even carry your groceries in from the car

So next time you need to call a plumber……..

Roll your toilet paper from the bottom

In every plumbing situation there are options, and how you roll your toilet paper is no exception.

In a previous post, Roll Your Own Toilet Paper we presented the case for having your toilet paper rolling from the top however, Is upside down the right way up?

As we observe during our bathroom travels some people choose to roll their toilet paper from the bottom due to their personal preferences or habits. Here are a few reasons why some individuals may prefer that orientation:

  1. Aesthetics: Some individuals find that rolling the toilet paper from the bottom creates a tidier appearance. They believe that the loose end of the roll is less visible and tucked away when hanging behind the roll, which they perceive as visually appealing.
  2. Habit or Tradition: Rolling the toilet paper from the bottom may be a habit or preference that people have grown accustomed to over time. It could be influenced by the way they were taught or observed others using it in their households or public restrooms.
  3. Pets or Children: In households with curious pets or small children, rolling the toilet paper from the bottom may be done intentionally. The idea is that it makes it more difficult for pets or children to easily unravel the entire roll by swatting at it or pulling on the loose end.
  4. Space Constraints: In some bathrooms, the toilet paper holder may be located close to a wall or other fixtures, leaving limited space for the roll. Rolling the toilet paper from the bottom can help prevent the roll from extending too far and potentially hitting the wall or obstructing nearby items.
  5. Personal Convenience: While rolling from the top is often considered more convenient, some individuals may find it easier to tear off the desired amount of toilet paper when it rolls from the bottom. This preference could be due to the direction in which they naturally pull or the way they position their hand for tearing.

It’s important to note that these reasons are subjective and may not apply to everyone. Ultimately, the choice of how to roll the toilet paper comes down to personal preference and individual habits.

Waddya reckon?

Who Gives a Crap

If you need to stock up on Toilet Paper we have supplies of Who Gives a Crap at our Coogee office.

Ode to The Lone Drainer and Pronto

There once was a drain that was blocked, and its contents left me quite shocked.

But fear not my friend, we have tools to amend, our Rattlesnake will leave your drains clear.

With a flick of the wrist and a twist, the Rattlesnake is in the abyss,

As it wriggles and writhes, and the blockage soon dies, leaving your drains as clean as if kissed.

So if you’re in a fix, with a drain that plays tricks, don’t hesitate, cause it’s a NO Brainer,

With our service online, we’ll have your drains cleaned on time, Three cheers for Sydney’s Lone Drainer.






Should plumber’s give free quotes?

Some plumbers provide free quotes. Many don’t!

For simple jobs a plumber can usually give you a rough estimate over the phone if you provide enough accurate information that may include suitable images of the works and the site. However, more complicated projects usually need a site inspection and sometimes exploratory surgery if you want a realistic quote.

A great plumber will blend technology and experience to give you a quote complete with site pics and designs to include in the proposal but, that comes at a cost. That same plumber, unless he is waiting on information from another tradie like a landscaper or electrician, should get his quote to you the same or next day.

Any plumber that asks you for a quote fee know their stuff from years of experience.

Just like a consultation with your surgeon to plan and discuss your procedure before you go “under the knife”. It comes at a price.

I’ve paid for that experience. It was money well spent.

If your plumber charges for a quote, you’re more likely to get a professional and well considered opinion for your problem and he should offer a number of alternatives to suit your home and your budget. Quite often your plumber will deduct the quote fee from the price of the job; so effectively you end up with a free quote.

Plumbers are real people too and we get quotes for projects on our own homes and gardens, cars and boats, pets and holidays, and occasionally the quote is more than we expected.

I’ll usually ask questions and discuss the task with the professional providing the service.

With a better understanding of “what” and “why” the quote is so, I can ask for recommendations and if necessary, scale back the project without compromising my home. Then, depending on my budget, I’d undertake the entire project or just a part of it.

Google an expert

Interestingly, the internet has made us all experts in many fields. I reckon you get what you pay for!

How to Stop Snakes in a drain!

On a recent trip to balmy Townsville, North Queensland our Saturday night movie screening on a friends verandah was interrupted when another guest saw a three metre python moving on the roof next door. Said serpent was moving towards the open windows of the neighbours first floor bedroom! Our hostess declared intermission, paused the movie and contacted the neighbours to close their bedroom windows.

The other movie-goers, Queenslanders, shrugged, took a sip of their XXXX and declared “Thats Townsville!”

This cowboy immediately found it difficult to focus on the french sub-titles and only think about how I could prevent pythons from getting in my North Queensland friends storm water pipes.

By the time the movie had ended I came up with a few simple ways to prevent pythons from entering your North Queensland storm water pipes:

  1. Install wire mesh or grates: Fit wire mesh or grates over the openings of your storm water pipes. Use a mesh with small openings to prevent snakes from slithering through. Make sure the mesh or grates are securely fastened to prevent any gaps.
  2. Seal pipe joints and cracks: Inspect your storm water pipes for any gaps, cracks, or loose joints. Snakes can squeeze through surprisingly small openings, so seal these gaps using appropriate materials like silicone sealant or concrete patching compound.
  3. Regularly maintain and clear vegetation: Remove any overgrown vegetation or debris around your property, particularly near the storm water pipes. Pythons are attracted to areas with ample hiding spots, so keeping the area clear reduces their habitat and discourages them from approaching.
  4. Consider snake repellents: Some commercially available snake repellents emit odors that snakes find unpleasant. Consult with a local expert or snake control professional to determine if such repellents are effective and suitable for your situation.
  5. Monitor and remove potential snake magnets: Snakes are often attracted to food sources, like small animals or rats and mice. Take steps to control rodent populations around your property, such as securing garbage bins and removing potential food sources.
  6. Educate yourself and your neighbours: Learn about the types of snakes in your area, their habits, and their preferred habitats. Share this knowledge with others in your community to raise awareness and promote snake-safe practices.
  7. Consult a local snake expert: Reach out to local wildlife or snake experts who have experience dealing with snakes in your specific region. They can provide valuable advice and guidance tailored to your location.

Remember, it’s important to handle snakes with caution and avoid direct confrontation. If you encounter a snake or suspect an infestation, contact the local wildlife authorities or snake control professionals for assistance and advice.

Use Toilet Paper NOT Tissues

We are regularly asked to clear blocked toilets and drains that are often caused by products that are Not meant to flush down our toilets that drain to our sewer pipes.

This 1:17min YouTube clip gives a very simple demonstration on why you should only use toilet paper.

Sanitary Napkins, Tampons, Condoms, Baby Wipes, Flushable Wipes, Cotton Buds? The answer is NO!

We recommend and supply Who Gives a Crap if you need Toilet Paper.

Who Gives a Crap

Because we do! 🙂

If you have a blocked drain, I know a guy!

Three ways to find loose pipes behind drywall

Water hammer is often caused by loose hot and cold water pipes.

Determining the location of those loose pipes in a stud wall can be challenging, but here are three methods that can help.

One method is to use a stud finder. A stud finder is a tool that can detect the location of studs, or the framing members, behind the drywall. Pipes are often run along the studs, so by finding the location of the studs, you can also determine the likely location of the pipes.

Another method is to tap on the wall and listen for a dull or hollow sound. Loose pipes will often make a rattling noise when they are tapped, whereas tight pipes will produce a solid sound. This method can be useful for locating the general area where the loose pipe is located.

A third method is to use a number of pipe location tools which are specifically designed to detect the location of pipes within walls. This collection of tools includes an electronic charge running through the pipe that emits a signal that is picked up by a sensor that’s run along the surface of the wall, which can help to locate the position of pipes with reasonable accuracy. Some listening devices can also help.

It’s important to note that it might be difficult to locate the exact spot where the pipe is loose, it’s recommended to hire a professional plumber to help you locate the problem and fix it.

Roll your toilet paper from the top

All of us use the bathroom. And occasionally we want to know what’s going on in other peoples bathrooms.

Bathrooms and toilets are our workplace, and the observations made from bathrooms often go unrecorded. But today, I reckon its time to share some of those observations.

A common theme is how home owners dispense their toilet rolls on the toilet roll holder. (Click here to read about the Australian patent on toilet roll holders.) Some pull their toilet paper from the back of the roll. While others pull from the top. So we carried out a little survey

Here are the top five reasons why people prefer toilet paper to roll from the top:

  1. Ease of Use: When the toilet paper is positioned with the loose end hanging over the top, it is easier to locate and grab the end of the roll. This makes it more convenient and efficient to tear off the desired amount of toilet paper without any hassle.
  2. Reduced Risk of Touching the Wall: Rolling the toilet paper from the top helps to minimize the chances of accidentally touching the wall behind it. This is especially important in public restrooms where hygiene is crucial, as touching the wall can transfer germs and bacteria.
  3. Neat Appearance: Rolling the toilet paper from the top provides a neater and more visually appealing look. The loose end of the roll is neatly presented, making it easier to grab and tear off without causing the roll to unravel or become messy.
  4. Prevents Unwanted Unraveling: Placing the loose end at the top prevents the roll from unintentionally unraveling. If the end hangs down the back of the roll, it can sometimes get caught on nearby objects or surfaces, causing the paper to unwind and waste.
  5. Intuitive Orientation: Rolling the toilet paper from the top is considered more intuitive for most people. When reaching for toilet paper, it is more natural to pull it down from the top rather than from behind the roll. This orientation aligns with our instinctive hand movements and provides a smoother user experience.

While your personal preferences may vary, these reasons highlight the practical and aesthetic advantages of rolling toilet paper from the top.

Who Gives a Crap

If this post has got you thinking about toilet paper, why not choose Who Gives a Crap for your next shipment. Who Gives a Crap donates half of their profits to developing countries that don’t have plumbing, sewers and the toilets that we take for granted.

Women Only. The Turkish Bath Sydney

I, Dave Conroy, The Lone Drainer and Pronto, plumber to the stars of the Eastern suburbs pride myself on running a modern, forward looking business, being proud to be a multicultural Australian and always on the lookout for new ideas, both for plumbing and life.

This week however, by virtue of a visit to the Ottoman Turkish Bath and Day Spa in South Granville, I was privileged to learn something both modern and traditional all at the same time.

And no, it wasn’t the vision of a giant hexagonal white marble bathhouse, with a massive hot spa, surrounded by twenty big white marble wash basins and a huge marble central slab, everything looking like a Renaissance painting, all steam and sexy oriental music. Oh no, it wasn’t even the big marble pedestals where the clients are scrubbed and massaged by dutiful and strong and OK, I’m not shy to say it, attractive female attendants, slathering them in rosewater scented lotions and potions; no, no, no, I didn’t get to see all that, as it’s a women’s only establishment. That was just reported to me by my female colleague who experienced it all.  Afterwards she was dopily, dreamily barely able to draw my attention to the DRAINAGE system which was what she thought would interest me. 

She was right.  Drains are a big deal for plumbers and we get excited when someone does something clever. At the Ottoman Spa, they had managed to combine the most traditional hammam (that’s the Turkish word for bathhouse) architecture with the most modern of drainage systems. 

The first hammam was built in 1453 when Sultan Mehmet the Conqueror conquered Istanbul. And its still standing! You can go there if you click here.

But despite all that classic marble design, the drainage and tiling were super modern and a credit to the tradesmen responsible.  It’s not easy to get such vast quantities of water (all that sluicing over all those marble benches) to fall so well and so discreetly over such a vast area.

We’ve come a long way since 1453.  And since the invention of the first hollow-pipe drainage by Sir Hugh Dalrymple who died some three hundred years later and yet still gets credited with inventing drainage.  Sorry Sultan Mehmet!

That innovation, the new ideas building on the foundation of great old ideas is what I love about plumbing.   I got to learn all about hammams today.  It’s a great gig.

Dave Conroy.  The Lone Drainer.

Thank you Glenys I Love Plumbing.

The Lone Drainer and Pronto. The Gondolier and the Oar maker

I woke this morning May 29th 2023 to read the Sydney Morning Herald story from Venice about the Grand Canal turning a distinctive green. A colour familiar to me.

It looks like the fluorosceine dye we emergency plumbers use to identify the source of water and sewage leaks. It’s often been used by school kids young and old for end of year pranks to turn a fountain green. I believe it is harmless to small aquatic organisms.

I immediately sent a text message to Gio my Venetian gondolier mate to say G’day. It’s a few years ago now that we had Gio guide us around his home town of Venice. Aaah. Travel and plumbing! Spend six minutes with Gio as he shows me around the workshop of Paolo Brandolisio his oarmaker.

On June 1st 2023 a similiar green dye appeared in Melbourne’s Yarra river.
Follow this link to see the story on Australian ABC.

Click here to see other blog posts about Venice courtesy of Gio

Do tree roots grow in sewer pipes during winter?

As we transition into another Sydney winter, my thirst for knowledge about trees and their roots and how and why they grow in sewer pipes and whether they are as active as during the warmer months led me to here.

This magnificent display of London Plane trees in Woollahra was just starting to move into autumn mode and we were called to a blocked drain in the street. The blocked drain was caused by tree roots.

Tree roots generally grow more slowly or become dormant during the winter months. The growth of tree roots in drains is influenced by several factors, including temperature, soil conditions, and moisture availability. In colder climates, where winters are harsh and the ground freezes, root growth is typically limited or even halted.

During winter, the soil temperature drops, making it less favorable for root growth. Additionally, the availability of water is often reduced due to freezing or low precipitation levels. These conditions make it difficult for roots to actively grow and expand. Our seasons are changing but traditionally winter in Sydney is our dry season.

However, it’s important to note that tree roots can still function and absorb some nutrients from sewer pipes and drains during winter and continue to cause blockages albeit at a slower rate. They continue to provide support and anchorage for the tree, even if growth is minimal. I believe they are preparing for the spring while they’re hibernating.

And that’s why we still have to attend to tree root drain blockages during winter.

Root growth typically resumes in the spring when temperatures rise, and the soil becomes more conducive to growth. As the weather warms and soil conditions improve, tree roots become more active, allowing for increased growth and development.

Now if you live north of the NSW and Queensland border this theory would probably be tested because it doesn’t cool down as much as the southern states.

If you live in Australia’s sunny north and have a tale to tell about your blocked drains and tree roots, you can tell it here.

Full Flush or Half. Which is used more?

It depends! On the context and the specific type of toilet. But think about your own use.

Remembering, not everyone on the planet has a flushing toilet and unbelievably, a full toilet flush is more water than most people in the world use every day.

In some places, toilets have a dual flush option, where the user can choose between a half flush and a full flush, depending on the waste being disposed of. The dual flush toilet cistern was invented by an Aussie, Bruce Thompson at Caroma industries in 1980 as a water saving function for the dry continent

Generally, the half flush is used more frequently than the full flush, as it is typically used for liquid waste and the full flush is used for solid waste. However, it can be varied by country, region or building regulations, as some places may require the use of a half flush for all waste to conserve water.

So I say, its the half flush that gets used the most. What do you think?

World Water Day 2023. Four Ways to maintain our Water Supply

March 22nd 2023 is World Water Day.

G’day, it’s Dave Conroy, the Lone Drainer here to tell you all about World Water Day. This special day is celebrated every year on March 22nd, and it’s all about raising awareness for the importance of freshwater and advocating for sustainable management of this precious resource.

You see, water is essential for all life on Earth, and yet many people around the world still don’t have access to clean and safe water. Plus, with climate change and other environmental pressures, the future of freshwater is becoming increasingly uncertain.

That’s why World Water Day is so important. It’s a chance for people all over the world to come together and take action to protect our water resources. From conserving water in our daily lives to supporting policies that promote sustainable water management, there are many things we can do to make a difference.

To do our part to protect this vital resource, and remember that every drop counts, here are four things that can help maintain our water supply:

  1. Conserving water: One of the most effective ways to maintain our water supply is to use water more efficiently and avoid wasting it. This can be done by fixing leaks, taking shorter showers, using water-efficient appliances, and reducing outdoor water use (such as watering lawns and gardens only when necessary).
  2. Protecting water sources: Another important step is to protect the sources of our freshwater, such as lakes, rivers, and aquifers. This can be done by preventing pollution, reducing runoff from agricultural and urban areas, and minimizing the impact of industrial activities.
  3. Investing in infrastructure: To ensure that we have a reliable supply of clean water, it’s essential to invest in infrastructure that can capture, store, and treat water effectively. This can include building new dams, improving water treatment plants, and upgrading pipes and other water delivery systems.
  4. Supporting sustainable policies: Finally, it’s important to support Federal, State or Local government policies that promote sustainable water management, such as regulations that limit water use in times of drought or encourage the use of water-efficient technologies. By working together to protect and manage our water resources, we can help ensure that future generations have access to the water they need.

Eight reasons to drink more water.

Here in Coogee, Sydney Australia we are lucky to have a good quality water supply from our taps. As I write this it’s 12.30 pm on Monday March 6th 2023 and its 35 Deg. celsius outside expecting 37 Deg. Its damned hot and humid. We all know that we should Drink more water, and today is a perfect reason to do it.

Now here are eight more reasons to do it

  1. Hydration: Drinking enough water on any day, let alone today, is essential for staying hydrated, which helps maintain the balance of bodily fluids, regulate body temperature, and support every bodily functions.
  2. Improved physical performance: Staying hydrated can help improve physical performance by reducing fatigue and increasing our flagging energy levels.
  3. Weight management: Drinking water can help with weight management by promoting the feeling of fullness. It will help reducing calorie intake, and boosting my metabolism.
  4. Healthy skin: Drinking water helps keep my skin hydrated, which can improve the skins’ overall health and appearance.
  5. Kidney function: Drinking enough water is important for supporting healthy kidney function by helping to flush out waste and toxins from the body.
  6. Digestion: Drinking water can help support healthy digestion by softening the bowels and preventing constipation.
  7. Reduced risk of certain diseases: Staying hydrated by drinking enough water has been associated with a reduced risk of several diseases, including kidney stones, bladder cancer, and coronary heart disease.
  8. Improved cognitive function: Drinking enough water is important for optimal brain function, as dehydration can impair cognitive performance and cause headaches and fatigue.

If you have a water filter in your home or workplace, keep using it one glass at a time. If you would like to have a water filter fitted, and need guidance

Call us on 02 9664 4990

World Plumbing Day 2023! Seven tips from your plumber

Saturday, March 11th 2023 is World Plumbing Day.

Plumbing is something we all take for granted. World Plumbing Day is the day to thank your plumber as you brush your teeth, flush your toilet and have a hot shower.

We don’t pay any attention to our plumbing unless, its not working. So spare a thought for your plumber who is on standby to help you. Why not put his name and telephone number into your mobile phone, Just in case!

Here are 7 easy plumbing tips to help around your home

  1. Know where your main water shut-off valve is: In case of a plumbing emergency (like a burst pipe), it’s important to know where your main shut-off valve is so you can turn off the water supply to your home. Bonus tip: Check that it works!
  2. Know where your water heater is. Check it periodically to see it’s not leaking. Learn how to turn it off and back on again. Bonus tip: Know if it’s heated by gas or electricity.
  3. Don’t pour grease or cooking oil down your drains: Grease and oil can build up in your pipes and cause blocked drains, it’s important to dispose of them properly. Use a drain strainer in the sink to catch scraps of food.
  4. Keep a sink plunger in your home. Know how to use it!
  5. Check for leaks: Regularly check for leaks under kitchen sinks and vanity basins. If you see signs of water, have your plumber repair them as soon as possible to prevent water damage. Bonus tip: Flexible water connections have become very common in Australian homes. Some Home insurance companies insist homeowners check them regularly and have your plumber change them periodically. When they burst, they cause a lot of water damage very fast. (See Tip #1)
  6. Don’t flush anything other than toilet paper: Flushing things like “flushable” wipes, sanitary products, or paper towels will block your drains.
  7. Leaking toilet cisterns can waste a lot of water. Know how to turn your cistern on and off until its fixed. Bonus tip: If you’re desperate, you can flush your toilet with a bucket of water.

Make sure you get a professional for complex plumbing problems. While some plumbing repairs can be undertaken by a competent home owner, more complex tasks like installing a new water heater or fixing a concealed leak should be left to a professional plumber to ensure they’re done properly.

Are you buying a house on a tree lined street? Six things to consider!

If you have your eye on a house in a tree lined street, you should read this!

While street trees can have many benefits, there are also some potential negative impacts that should be considered.

  1. Damage to the street infrastructure: Street trees can cause damage to footpaths, roads, and buildings if their roots grow too close to or under them. They can also damage underground utilities such as electrical cables, water and gas pipes. The tree root systems will also cause blocked drains and sewer pipes. If you get a blocked drain you should call The Lone Drainer and Pronto.
  2. Maintenance: Street trees require regular maintenance, such as pruning and watering, to ensure they remain healthy and safe. This can be a significant cost for utility companies, municipalities and homeowners. Radical pruning is used to shape the street trees away from overhead electric power and communication lines.
  3. Allergies: Some people may have an allergic reaction to certain species of street trees, such as those that produce a lot of pollen.
  4. Invasive species: Some species of street trees can become invasive, meaning they can spread rapidly and compete with the native species. This can have a negative impact on local ecosystems and biodiversity.
  5. Canopy closure: Street trees can cause a canopy closure, blocking the sunlight and view, making the street darker and less attractive in the winter months. However, in our hot summer, the shade they provide brings a welcome relief from the heat of the day.
  6. Your car: Parking your car under a tree like this Hill’s Weeping Fig Ficus microcarpa hillii during certain seasons can be very messy. The fig has berries….. Lots of them. They attract possums, flying foxes and birds that feast on the berries and subsequently make a BIG mess on your car.

It’s important to consider these potential negative impacts when selecting, planting, and maintaining street trees. Proper tree selection, planning, and management can help to minimize these negative impacts and maximize the benefits of street trees.

Super Bowl 2023 Flush with Excitement.

The Kansas City Chiefs defeated the Philadelphia Eagles 38-35 in Super Bowl 57 at State Farm Stadium in Glendale Arizona on Monday morning Sydney time. It was the team’s second title in four seasons. Now Aussies Jordan Mailata an AFL player and punter Arryn Siposs a Rugy league man, made Australian sporting history when they played for Philadelphia. 🙁

Personally, apart from my son going to a game at the stadium when he was studying at NAU Northern Arizona University in 2019, I know little about the contest other than to say the Chiefs star Quarterback Patrick Mahomes apparently won the game after his team was behind 24-14 at half time.

Super

And its the half time break that gets my interest! Specifically, toilet flushing at half time.

In a post from Super Bowl 2016, I wrote that the amount of water used in toilet flushing during the Super Bowl half time break is the same volume that would flow over Niagara Falls in seven minutes.

In doing some research on the topic, anecdotally, it is often joked that there is a Super Bowl flush that occurs during the halftime break, as many viewers may use the bathroom at the same time. However, there is no reliable data to support the claim.

In fact, some experts have suggested that the idea of a simultaneous flush causing water system issues is a myth, as modern water systems are designed to handle large surges in demand. While it is possible that water demand may increase during the halftime break or the Super Bowl flush, the impact on water infrastructure is likely to be minimal.

Our local Sydney news reporting on the Super Bowl reckon there are now more Australians watching that game than the Melbourne Cup.

Given Super Bowl lasts three and a half hours and, The Melbourne Cup lasts three and a half minutes, the halftime Super Bowl flush might be a thing.

What do you reckon?

Should the Toilet seat be left Up or Down?

Our summer break allows time to ask some of the greater life questions.                                   

And the Question of Toilet seat, Up or Down? is a big one.

Over salad sandwiches, I asked the Question, Why do Women want the toilet seat left down?

The reply was simple!

Leaving the toilet seat down is considered courteous and hygienic for women because it helps to prevent the toilet from splashing onto the seat or floor when it is used.

Additionally, it makes it easier for them to use the toilet without having to adjust the seat themselves.

Then I asked my audience, Can you give 3 reasons why men want the seat left up?

  1. To prevent falls: Men may prefer to leave the seat up to prevent accidental falls or slips when using the toilet in the middle of the night or in low-light conditions.

  2. Hygiene: Some men may prefer to leave the seat up to prevent the buildup of bacteria or germs on the seat.

  3. Ease of use: Men may prefer to leave the seat up because it makes it easier for them to use the toilet without having to adjust the seat themselves.

A few days later, I posed the same question, and got this reply.

For the ladies

  1. Leaving the toilet seat down can help prevent accidents and injuries by reducing the chance of falling or sitting on a wet seat.

  2. It can also help to keep the bathroom cleaner by reducing the likelihood of toilet water splashing onto the floor or seat.

  3. Lastly, it is often considered more hygienic for women as it makes it easier for them to use the toilet without having to adjust the seat themselves, avoiding any potential contact with germs.

Then the men

  1. Men may prefer to leave the toilet seat up because it is the default position, and they are used to it.
  2. A raised seat allows men to aim more effectively, reducing the likelihood of urine splash-back or misses.

  3. Leaving the seat up can also serve as a visual indicator that the toilet has been used, so that the next person to use it knows to lower the seat before using it.

It’s important to note that these preferences are not universal and may vary from person to person. Ultimately, it’s a matter of personal preference.

What do you think?

Wash your hands. World Toilet Day

Hands are a major part of any plumbers tool kit.

Without them, it would be difficult to carryout other parts of our job.  Cutting pipes with a saw, cleaning and glueing pipes together, disconnecting the water and gas at your meter, changing tap washers in your hand basin or even clearing a blocked drain with a sink plunger.

And washing hands is part of our job!
I could wash my hands at least 10 times a day, even if we are wearing gloves to protect them and especially after clearing a blocked drain.

In fact, being a NSW Master Plumber in Sydney we are reminded Hygieia is the goddess of health, cleanliness and hygiene.

Her name is the source of the word Hygiene.

Emergency plumbing in rain-soaked Sydney

March 8th 2022.
Today was full of plumbing emergency calls.
Driving through our rain-soaked city can be dangerous as drivers speed through puddles and potholes to get to their destinations with scant regard to other road users.
Our client in the Ryde area had a faulty pump under their house and the lower floor was in danger of flooding their rumpus room and home gym. The pump was resuscitated for now but, it needs to be replaced.


See the journey from Ryde back to our Coogee HQ along Victoria Road, over the Gladesville, Iron Cove and Anzac bridges before crossing Darling Harbour then through the city and Darlinghurst, Anzac Parade and Randwick Racecourse.


The roads are soaked and the rain keeps coming.


High winds are forecast for later tonight.
If you can clear any leaf debris from pits, roof gutters and drains around your house, better do it soon!
Then tighten your seatbelts Sydney.


Winds are forecast to blow up to 35 knots (70 kph) tonight.

If you need a hand call us on 02 9664 4990

Tree roots never sleep

Coogee 2034 Sydney, Australia

G’day Sydney

We’re back at work in January 2022!

Our workload didn’t really let up over the Christmas and New Year period because tree roots just keep growing in pipes.

If you are having the same problem with roots in your drains and you are looking for a short-term or long-term solution call me on 1800 637 600

Or check out our site VaporooterAustralia.com.au

There may be a cost-effective solution there for you!

When Wylie’s Baths needs a plumber

Wylie’s Baths in Coogee 2034 has kept within the Covid 19 guidelines to remain open for their patrons during the StayInside orders of 2021. They have over 50,000 swimmers a year and occasionally need help from their local friendly plumber.

The baths manager Courtney tells in 1 min 27sec what goes on behind the scenes to deliver a unique ocean pool where you can get a great cup of coffee and a sandwich.

Check it out!

Don’t flush our drinking water?

As the summer of 2021 approaches, our water consumption is back on the menu.

Even though our borders have been closed to tourists and immigration and Australians returning home to sit out the pandemic have had their numbers slashed, our water consumption continues to rise.

During our current building boom, its not unusual for every new home to have at least two bathrooms with his and hers showers and hand basins’. And even the most modest Sydney home has at least two toilets.

Australians have been world leaders in water conservation with water saving taps and showers now the norm. If you didn’t know the dual-flush toilet cistern is an Australian invention.

Don’t be surprised but the dual flush toilet is still a big water user. Here in Sydney, with a few exceptions like urban domestic rainwater harvesting that uses rainwater to flush our household toilets and fill the washing machine, most of the water flushing our toilets is from our potable water supply. That’s our drinking water!

I grew up as one of six kids in a NSW country town of 13,000 people and our home in town had a metered water supply. But our family had a weekend shack on acres out of town where every drop of water we used was caught in rainwater tanks. The toilet was flushed with water piped from a dam over 300 metres from the house. It was a simple gravity system that piped muddy dam water across a paddock to the toilet cistern and flushing the toilet with the dam water left a brown stain on the toilet bowl.

There was a time when we didn’t go to the shack for a few weeks and what started as a simple toilet cistern leak that went unchecked, drained the farm dam down to a muddy sludge by our next visit. That weekend, as we flushed the toilet with our drinking water from the tank, I learned that our drinking water was way to precious to waste on flushing a toilet.

So, what does that mean here in Sydney?

Simply put, if you have even a slight toilet leak DO NOT IGNORE IT otherwise it will drain our dam.

Raw sewer overflows to Coogee Beach.

During the Stay at Home orders we’ve been doing emergency plumbing repairs like hot water, leaking pipes and Blocked drains.

The blocked drain that got my interest is the one taking the waste from 28 houses on Raleigh Street and Carrington Road, Coogee.

The filthy waste water has been bubbling up through the ground about 50 metres down the hill from the houses and running across the footpath in front of other homes not connected to the service, into the street gutters that drain into the creek at the north end of Coogee beach for most of July.

Apparently the 28 home owners are unaffected by the blockage because it’s not in their backyard and a Sydney Morning Herald article reports Sydney Water and Randwick City council cannot force the home owners to pay for any repairs.

It’s well known that every home owner is responsible for the maintenance of their waste water pipes up to where they join the Sydney Water sewer main out in Carrington Road.

This pipeline is known as a common sewer and the costs for any maintenance should be shared equally between all those home owners connected to it.

Come on Randwick Council, Stop this river of sewage running down to Coogee Beach!

Get a contractor to fix the problem and split the costs among the 28 property and home owners.

Click here to read our earlier post on Common Sewer lines.