Yearly Archives: 2014

Get your pipes checked…. I did!

November is Mens Health Month and my reminder came in the mail:

“Its time to get your pipes checked again” said the friendly letter from my Colorectal surgeon.
It spelt out the process, the fasting, the preparation, the costs, the procedure on the day, what to expect afterwards, the discomfort but most of all…….. the benefit!

So on Sunday I began the preparation for a colonoscopy on Monday. After a healthy and hearty breakfast on Sunday morning it was a time of fasting. No food! Then, from early afternoon into the evening I had to take not 1, not 2, but 3 doses of fairly unpleasant medicine that would clean my internal pipes so the surgeon could put his camera through them.

Now all this makes sense to a 54 year old male and father of 3 healthy and happy sons, whose father after being diagnosed with Prostate cancer passed away a few years ago.

So, I hear you ask, why is your plumber telling you this? If your body is a temple and mine is, and your home is your castle then it’s appropriate to get your pipes checked, especially if your castle has a history of problems or blockages in your sewer pipes.

There are many parallels between a Colonoscopy and a Drainoscopy.

To get a Drainoscopy is easy!

We clear your pipes and then put a specialized drain camera through the pipes to find out what is actually going on in there. Then we take the vision and put it on our YouTube channel with a description of what is going on in the pipes. You can see it, you can share it, you can get a second opinion, you can evaluate the information and understand exactly what is going on underground or in your pipes.

Yes, it is a little uncomfortable. But now I know that after Dr “L” has treated 2 areas of interest and checked my prostate, my pipes are in good condition. I’ve seen the pictures. And at the appropriate time, he will send me a reminder for my next Drainoscopy er… Colonoscopy.

So to end on a high note watch this fun YouTube clip.

Happy Plumbers + Great Service = Happy Clients

We have a great team of plumbers here at The Lone Drainer and Pronto! They are good at their job. They Love their work. We call it “Furk”! Having FUn..at..woRK

So on Monday afternoon, 27th October 2014, I got this email.

Hi Dave,
Thank you so very much for taking my phone call early this morning and organising Chris and Leigh to come to my house so quickly.

Chris and Leigh arrived, knocked on my door, introduced themselves with smiles and put me at ease that my sewerage problems would be fixed.

Such a relief. I could not have had nicer people to arrive on my door step. Both well mannered and very pleasant people to talk to.

I also had a problem with my kitchen sink tap. Unfortunately I had to leave Chris at the kitchen sink as I had to go to work. He did a good job and I now have a brand new tap looking at me! Both men were very efficient.

Again, thank you for being so prompt and getting the job on its way.

Kind regards,

Julie B. Randwick NSW

Leigh and Chris with Plunger

Leigh and Chris with Plunger

My Plumber is a Wizard

Sometimes its great to laugh at ourselves.

I’ve always loved the Wizard and this is a good one!
Wizard ID Plumber

Water….. Water everywhere!

Its been raining……. a lot! We have had blocked stormwater pipes, blocked sewer pipes, burst pipes, damaged water pipes and leaking taps of all kinds to attend too. The common denominator is Water

Yes, Water.

Now summer is just around the corner and it’s getting hotter. We are exercising more and sweating a lot!
So my simple health tip, not just for athletes, is drink more water! It flushes unwanted toxins from your body and keeps the brain alert. It just makes you feel better.
Drink h2o

Help! Where does my Hot Water turn off?

HELP!

“My water heater is spitting out hot water and steam. Can you get over here Urgently?” “I don’t know how to turn it off and I think it’s going to explode!”

Monday morning brought a call from Deborah in Randwick. It sounds like a job for The Lone Drainer ……and Pronto.

Of course we were able to rescue Deborah. We replaced the water heater and the gas and water shut-off valves that controlled the unit. But, how many people don’t know how to turn off their water heater?

This image shows where to shut off the water and gas supply to the heater. Why don’t you practice turning the water heater off when it isn’t urgent?

If you need help Call us 02 9664 4990

Water heater valves

Be careful what you put in your toilet!

Last night we had an emergency call out to a client we had helped recently. But first, let me paint a picture.

Two weeks ago “Kath”, who lives in a 1920s Coogee building had a blocked shower. Kath said it had been slow to drain since she moved in 6 years ago. A little investigation revealed the original pipes ran through the concrete floor and were corroded internally. Corrosion is one of the drawbacks living so close to the ocean.

Anyway, The Lone Drainer and Pronto Super-heroes Leigh and Chris, got her shower running “better than ever before”. In fact Kath rang our office to compliment the boys on their Ps, Punctual and Professional.

So I was surprised to get her evening call-out. It turns out her toilet was blocked! The shower and basin were draining better than ever before. The building has a 2 pipe system and shower, bath, basin and kitchen sink run down one pipe, while the toilet waste goes down the other.

After a little investigation we found there were tampons caught on the corroded inside of the waste pipe.
It was reasonably simple to clear the blockage. Although Kath was a little embarrassed we assured her the best way to prevent it happening again was to follow this simple rule.
Toilet sign

Stop Leaking Taps

As a plumber, the majority of house calls I make have to do with leaking taps. Obviously in most cases it is correct to call a plumber but some times we are called to houses to carry out a simple plumbing job that takes five minutes which could have easily been completed by anyone with a little know how.

Here are a few pointers that can help to avoid problems like these:

  1. Treat taps gently. They should be turned off with thumb & forefinger. If you are having an arm wrestle turning your taps off, stop it!
  2. Try to repair a dripping tap if you can. Always turn the water supply to the house off first!
  3. Simple repairs can be done by anyone. Don’t forget the o-rings, tap washers, tap seats and fibre washers. Lubricate them all.
  4. There are so many types of taps available today, even the pros need to seek advice.
  5. There is no shame in not being able to repair a dripping tap. I have seen grown plumbers cry over leaks like these.

Flush with Facts #3 Thomas Crapper

Thomas Crapper was a plumber in the second half of the 19th and early 20th centuries who founded his own company in Chelsea, London in 1861.

Contrary to popular belief, Crapper did not invent the flushing toilet; that is said to have been invented by Sir John Harrington. Crapper however did make several patents relating to drain improvements, water closets and manhole covers. His plumbing business was quite successful, and supplied plumbing to members of the royal family, a feat for which many incorrectly believed he was knighted.

Although he did not invent the flushing toilet, Thomas Crapper & Co did successfully market and mass produce them.  As soldiers passed throughout England during WWI it is believed that the slang term “crapper” was created due to the frequency of Crapper & Co’s logo being present.

 

https://www.thelonedrainerandpronto.com.au/index.php

Flush with Facts #2

August is the month of the good toilet flush!

Did you know the dual flush toilet cistern was a 1980 Australian invention by Bruce Thompson, an employee of Caroma?

The dual flush toilet cistern saves 32,000 litres of water per household per year. In 2014 most modern toilet cisterns have an internal overflow tube, so if your float valve doesn’t shut off, the water runs straight into your loo, rather than overflowing onto the floor….. So the single flush toilet cistern should be a thing of the past!

Stormwater drain blockages

Send it down Huey! As Sydney gets through another day of torrential rain and some eastern parts of this country are getting their best rainfall for more than a year, its important to keep your stormwater gutters, downpipes, grates and drains clear.

My own roof gutters were overflowing yesterday ’cause the leaves from our deciduous tree were blocking our down pipes.
Blocked stormwater

Flush with Facts

August is the month of the good toilet flush!

Flowing sewer drains, my favourite topic in the whole wide world, is Not what I mean dear readers!

I’m talking about the toilet and the cistern, the little tank of water that flushes our loo.

So here’s 3 Flush Facts:

1. The toilet flush button is the most un-hygienic place in your bathroom.

2. A full toilet flush is more water than most people in the world use daily.

3. A leaking toilet cistern can waste up to 24 litres of water daily. That’s a whopping 2160 litres of wasted  water in your quarterly water rates. And that’s from just 1 toilet cistern.

So, next time you are sitting and thinking………. Think about that!

The thinker

 

Who turned off the hot water?

Who turned off the hot water?… That was the call today from the residents in a block of 82 home units.

Our clients shower tap was leaking a 1/2 bucket of hot water every minute and needed new washers.

So, “Where does the Hot Water turn off?” asked The Lone Drainer. “I don’t know”, replied our client! What followed was a search for the hot water shut off in all the usual places; under the vanity basin…. no; under the kitchen sink…. no; in the bathroom ceiling…. no; what about the duct in the hallway…. no!

Next, The Lone Drainer called the maintenance manager’s mobile, courtesy of the Emergency Number notice in the foyer. When he finally responded, The Lone Drainer and Pronto already knew that the valves in the cupboard shut off all the units on the other side of the hallway, but not ours.

“The hot water shut off valve should be in that duct” said Al the manager. “It’s not!” said The Lone Drainer. “Any suggestions?”

“So you’re gonna have to shut down hot water for the whole building” says Al.

Woman in shower cap Now there is a protocol for shutting down water to a building with 82 units at midday. Normally it’s a notice on the board and in the lift a couple of days in advance. Not today!

I had Pronto go to the foyer and buzz every unit to tell those that answered that the hot water is gonna get turned off in 1/2 hour for about 1/2 an hour.
By the time we shut down the boiler, drained the building then removed the shower tap and re-washered it, replaced O-rings and lubricated the moving parts, put the tap back together and turned the boiler valves back on it was 1 hour 15 minutes. Luckily only 18 of 82 residents came looking for the reason they had no hot water on this cold Sydney day.

Moral of the story:

Know where your hot and cold water turns off…. And make sure it does! Now, that sounds like a job for The Lone Drainer and Pronto!

3 Tips for Healthy Hot Water.

Who had a cold shower this morning?

Winter makes the need for hot water a high priority. If you think your heater is under performing do this quick water heater health check.

1. Check the colour of your water. If its brown, your water heater has a buildup of sediment or rust.
2. Check your Temperature and Pressure Relief valve (like the one shown below), pull the lever; it should spurt out water till you let go of the lever. If it dribbles afterwards, it needs attention.
3. Does the stop valve work? Try turning it off, test the water at your hot taps and turn it back on. Ideally it should stop the water flow through the heater.
Hot water T & PR valve
Whether your water heater is gas or electric, storage or continuous, check it regularly.

If your hot water runs out get your friendly plumber to check it over

Using a public toilet. Should I hover or cover the seat?

Here is a little fun on Friday! Have a great weekend, and wash your hands!

The Lone Drainer Rides West

Shitbox RallyGood Luck to Henry Midgley and Ryan Spaccavento setting off for adventure tomorrow in the 2014 Perth-Darwin Shitbox Rally . Travel safely boys, have fun raising funds for the Cancer Council. If there are any plumbing emergencies or blocked drains out there, I guess the other drivers are going to come looking for you. 🙂