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How to Change a Tap Washer

Everyone should know how to change a tap washer!  Not everyone wants to, but its a handy skill to have. (more…)

Never a cross word…

HOW CLEVER ARE YOU? WIN A PRIZE TODAY! (Yes! A prize from Dave, The Lone Drainer!) The first person to email us (info@thelonedrainerandpronto.com.au)a photo of the correctly completed crossword,(click on the link on the line below) wins a box of the excellent and bio friendly "Who Gives A Crap" toilet paper. crossword

Use Toilet Paper not Tissues

Tristan from The Lone Drainer And Pronto gives a simple demonstration as to why you should use toilet paper rather than facial tissues in the bathroom. Toilet paper breaks down when it gets into water, whereas facial tissues bind together rather than falling apart. Beware, facial tissues can cause a costly blocked drain. Use toilet paper, not tissues.

Should plumber’s quotes be free?

Some plumbers provide free quotes? Many don’t! For the simple jobs a plumber can usually give you a rough estimate over the phone. However, more complicated projects usually need a site inspection and sometimes exploratory surgery if you want a realistic quote. A great plumber will blend technology and experience to give you a quote complete with site pics and...

Don’t flush facial tissues

85% of blocked drains are caused by tree roots. However, what you flush down your loo can contribute to that blockage.

Think before you flush the toilet.

Christmas 2015 is upon us. Most of us slow down and enjoy the festive season and the Aussie summer. But please think before you flush. We are here to help you with a plumbing emergency over the Christmas holidays. A blocked drain can be caused by putting the wrong things down your sinks, pipes and toilets and it can leave...

Ready for Sydney Storm Season

Sydney storm season got under way last night with a spectacular electric light show to compliment Ed Sheeran doing his stuff. Make sure you take precautions around your home in case severe weather hits. Severe weather, heavy rain and electrical storms can affect pumps and boosters throughout our network which can affect our water supply and sewer pumping stations. 5...

Plumbing Emergency – Can’t turn the water off!

When you have a plumbing emergency... On Thursday night a client rang after 9.00pm to say her basin tap that had been leaking for a few weeks was now gushing water... and the water meter at the front of the house wouldn't shut off. We were able to rescue her family quite quickly. However it was an expensive process. What's...

Water Saving Tips for your Garden.

Did you know about 35% of household water usage occurs in the garden? In my daily rounds the common theme is how the spring has unfolded, the gardens are in bloom, the Jasmine flowers have come and gone. We’ve had very little rain lately on the coast but, after recent temperatures reaching 36 degrees, our gardens are dry. It helps...

Just Add Water

Everyone is talking about the upcoming summer like the imminent return of an old old friend. My sunrise learn to surf visits to the local beaches find them full of boys and girls and boot campers getting buffed for the summer unveiling of the new bod. And everyone is drinking water out of water bottles. Now, hydration is not a...

Water saving tips for Spring

Now we are really into spring,  the gardens are blooming and after our long weekend heatwave, the lawn needs to be watered. A dripping tap can waste up to anywhere between 30 and 200 litres of water a day. That’s over 70,000 litres a year. So here are a couple of simple water saving tips to get you through spring and the...

Why use an electric eel

Dateline: March 21st 2015 Less than 5% of blocked drains in Sydney are cleared by electric eel. The rest are cleared and cleaned by high pressure water drain cleaners that operate by pumping clean water at very high pressure through a series of hoses into a sewer pipe to clear the blockage. Over 85% of blocked drains are caused by...

Happy Plumbers + Great Service = Happy Clients

We have a great team of plumbers here at The Lone Drainer and Pronto! They are good at their job. They Love their work. We call it "Furk"! Having FUn..at..woRK So on Monday afternoon, 27th October 2014, I got this email. Hi Dave, Thank you so very much for taking my phone call early this morning and organising Chris and...

My Plumber is a Wizard

Sometimes its great to laugh at ourselves. I've always loved the Wizard and this is a good one!

Help! Where does my Hot Water turn off?

"HELP!" "My water heater is spitting out hot water and steam. Can you get over here Urgently?" "I don't know how to turn it off and I think it's going to explode!" Monday morning brought a call from Deborah in Randwick. It sounds like a job for The Lone Drainer ......and Pronto. Of course we were able to rescue Deborah....

Flush with Facts #2

August is the month of the good toilet flush! Did you know the dual flush toilet cistern was a 1980 Australian invention by Bruce Thompson, an employee of Caroma? The dual flush toilet cistern saves 32,000 litres of water per household per year. In 2014 most modern toilet cisterns have an internal overflow tube, so if your float valve doesn't...

Stormwater drain blockages

Send it down Huey! As Sydney gets through another day of torrential rain and some eastern parts of this country are getting their best rainfall for more than a year, its important to keep your stormwater gutters, downpipes, grates and drains clear. My own roof gutters were overflowing yesterday 'cause the leaves from our deciduous tree were blocking our down...

Who turned off the hot water?

Who turned off the hot water?... That was the call today from the residents in a block of 82 home units. Our clients shower tap was leaking a 1/2 bucket of hot water every minute and needed new washers. So, "Where does the Hot Water turn off?" asked The Lone Drainer. "I don't know", replied our client! What followed was...

3 Tips for Healthy Hot Water.

Who had a cold shower this morning? Winter makes the need for hot water a high priority. If you think your heater is under performing do this quick water heater health check. 1. Check the colour of your water. If its brown, your water heater has a buildup of sediment or rust. 2. Check your Temperature and Pressure Relief valve...

Common pipelines; easements, ownership and liability #3

One recurring topic of 2010 is the Ownership and liability of common water, sewer and gas pipes. When we send out an emergency response team to a ruptured gas or water pipeline or an overflowing sewer, the first thing our team thinks about is rescuing the property under threat. Often, it is after the emergency, that ownership and liability of...

Common pipelines; easements, ownership and liability #2

One recurring topic of 2010 is the Ownership and liability of common water, sewer and gas pipes. When we send out an emergency response team to a ruptured gas or water pipeline or an overflowing sewer, the first thing our team thinks about is rescuing the property under threat. Often, it is after the emergency that ownership and liability of...

Don’t play Noughts and Crosses when you have sewer problems

Today's post comes courtesy of Dr Marc Dussault, The Exponential Growth Strategist. At his recent Exponential Business Building Bootcamp, he showed a series of "impossible pictures" from Swedish Artist Erik Johansson. This photo was of particular interest. This is what we want to avoid with the use of Vaporooter when tree roots get into and block your pipes and drains.

Plumbers love your pets

Your Dog and Dealing with Internal Renovations Dogs and cats find renovations very stressful: there are strangers in their home changing things, moving things around and disrupting their routine. Some of the risks involved range from escape behaviour, bad dog behaviour, territorial behaviour and the general stress of strangers and loud noises in their space. You also have the risk...

Washing machines & dishwasher maintenance

With 3 growing boys living at home who eat like there is no tomorrow, between playing rugby, cricket and doing patrols at Coogee Surf Club, we have plenty of dishes to wash up every day as well as laundry to do every day, so much so, that both appliances broke down at the same time! Yes it happens to plumbers...

Sydney Water fight tree roots in sewer pipes

Sydney Water the guardians of our main sewer pipes are constantly waging war against tree roots in our main sewer lines! Many clients from Double Bay, Rushcutters Bay, Edgecliff, Woollahra, Paddington, Rose Bay, Point Piper and Darling Point, residents with lots of trees and tree roots growing in the sewer pipes around their homes, report Sydney Water are systematically surveying...