Archive for the ‘Plumbing Hints and Tips’ Category

Toilet seat up or down #1

Sunday, January 29th, 2012

Should the toilet seat be left up or down?
This controversial topic will be discussed over the next few weeks
It’s a question that constantly arises when men and women share the same toilet. For some reason, this seemingly trivial question creates passion normally unseen from all sorts of people. It has been a topic of great debate throughout this country for many years, in fact since the toilet seat was invented.
It’s pretty clear that this old debate and your “position” is divided by gender.
Women complain that it should be the man’s responsibility to lower the toilet seat after use.
Whilst men seem to question why women should be heard all the time. Or in fact why it’s an issue at all
Now my wife, living in a houshold with 4 boys is incredibly patient about this subject. In fact her biggest complaint is about our aim, So, to get the ball rolling on this, I have to share this great image sent to me by Marc Dussault.

Let me know what happens in your house, how the boys and girls deal with this topic of ups and downs!

Ring for a Christmas emergency plumber

Saturday, December 24th, 2011

Saturday 17 December 2011:

4.30 am: Situation: accidently drop Tiffany diamond ring in bath and it rolls down the drain; start looking elsewhere in the bathroom; After an hour? conclusion: yes its down the bath plug drain

6.30 am: Doubly Drastic: start talking to friends who know plumbers; the suggestions seem too risky; with the chance I could lose my ring forever

8.30 am: The Lone Drainer and Pronto: I call The Lone Drainer on: 9664 4990 and leave a somewhat frantic message about the situation:

8.40 am: Return Call from: The Lone Drainer: he has assessed the situation from my message; and has called me back within 10 mins
He has quoted me the price if the Drainoscopy; is needed. He doesn’t need Pronto; but arrives ‘pronto” and it’s a Saturday – one week before Xmas

10.30 am: Enter: The Lone Drainer; he has assessed the situation: and gets to work in a most professional and effective manner

11.00 am: From images on the Drainoscopy he has been able to locate my ring & hook the ring out of the drain. There was a very good chance I would never see my ring again; I was overjoyed with the successful outcome
The Lone Drainer has saved the day & the situation.
I thank him profusely and he thanks me for not turning on any taps or flushing the toilet (better retrieval )

Thank You Lone Drainer you saved my Christmas:
Please have A Very Merry Christmas to All at The Lone Drainer & Pronto
& A Happy, Healthy & Prosperous New Year in 2012 to All.
Best Regards Claire Randwick 17/12/11

Thanks Claire
If you do drop your valuables rings or earrings down the drain, DO NOT try to flush them out.
DONT run any water.

That sounds like a job for The Lone Drainer And Pronto

Hi ho plunger…..away!

“From little things, big things grow”

Wednesday, November 30th, 2011

Giving something back.

The Plumbing industry has been very good to me and my family.

Every year around January we have anywhere between 5 and 20 boys (or their mothers) contact us looking for a plumbing apprenticeship. We have trained 9 apprentices in 20 years (plumbers apprenticeship is 4 years). (more…)

How to Change a Tap Washer

Wednesday, November 16th, 2011

Everyone should know how to change a tap washer!  Not everyone wants to, but its a handy skill to have. (more…)

Running water to Bondi taps

Wednesday, November 9th, 2011

I had to share this.
Whilst enjoying the 15th annual Sculptures by the Sea on the world famous Bondi to Bronte walk last weekend, I was thinking about taps and changing tap washers.
Like most things, changing a tap washer is pretty easy, if you know how.
I’ve never thought of taps as a big problem if, like most of our household plumbing they are maintained.
Then I walked around Mackenzies Point and saw this………


Ahhhhh plumbers paradise.
It confirmed what I already know.
That taps are to be treasured and treated with respect, loved and caressed. Because if we don’t, they won’t do as they are designed to, deliver us water when we need it!

Our next post will get you started on how to change your tap washers, and some insight into our upcoming taps tutorial at The Lone Drainer and Pronto World Headquarters.
We will feature WSDs, What? you ask. Yep Water Saving Devices.
Plumbing is very cool isn’t it!

This sculpture by Simon McGrath is The Sydney Water Environmental Sculpture Prize winner for 2011

Can I use the toilet? It is “open for inspection”

Wednesday, September 7th, 2011

Have you ever been caught short?
I mean, have you ever been “busting” to use the loo and it just wasn’t available, you were cross legged and tears are starting to run as you can only focus on one thing…….

Now most shopping centres have toilet facilities and the local football and netball fields usually have a loo that you can use after you have been sipping multiple latte’s whilst watching junior win “the match of the day”.

Whilst doing plumbing repairs on most homes we are often in the bathroom, so its a matter of closing the door, doing what needs to be done and breathing a sigh of relief.
Well it appears that “wanting to go”, at an inopportune time is quite common as I found when looking through the QandA with Lucy Macken in Sydney Morning Herald Domain section recently. August 20, 2011

Q&A: This question’s a wee bit awkward

Q. Forgive me for being blunt but is it ever OK to use the bathroom at an open inspection?

J.P., Crows Nest

A. Agents responded uniformly to this query with a moment of stunned silence. A few heartbeats later and the consensus tends to be that ”the facilities” (for want of a more abstract euphemism) are not for public use but permission is granted in the case of emergency.

Children seem to be the main beneficiaries of such largesse, although parents in the know have a few tips for regulars on the Saturday inspection circuit: make good use of the coffee shop breaks and if you get time between appointments, let your children visit the local park.

After all, no one wants their thoughtful assessment of a prospective home interrupted by a loud, ”Mum, there’s no toilet paper in here!” Thankfully, agents tend to be an accommodating and non-judgmental lot.

But as they say, When you gotta go….. well!

What is water hammer?

Wednesday, August 31st, 2011

A high rise apartment dweller contacted me recently complaining of noise from pipes knocking at all hours of the day. He noticed that it happens whenever the taps are shut.

The Water Hammer Explained

Water “Hammer” is common in modern homes and high rise apartment blocks.

In many instances it is difficult to control, especially in high rises. It is usually caused by a combination of high water pressure in the hot and/or cold water supply pipe lines and fast closing taps and valves that “slam” shut, causing the water flow to stop instantly, thus delivering that shuddering or “Hammer” throughout the building.

These taps, like the mixer style tap in your kitchen sink or shower/bath or individual taps with ceramic discs are “fast closing”.


To reduce the hammer effect, turn them off gently…

Normal taps, or taps with washers are slow closing so they rarely cause the
Hammer effect.

Automatic washing machines and dishwashers have solenoid valves that slam shut when they have enough water.

There are various methods of reducing the pressure. Every apartment is “joined” by the pipeline that passes between the floors supplying water through the branches, to each unit.

Each apartment will have a control valve (to shut off water in the event of
maintenance or an emergency). This valve may be causing the hammer. So, depending on the hydraulic design, in a tall building there may be a holding tank on the roof.

The water is pumped up to this holding tank and from there it runs through
“droppers” to each quadrant of the building, delivering the (head) water pressure.

The greater the head, the greater the pressure, the greater the chance of
The water hammer!

Each individual unit owner may take care to fit pressure limiters and treat their taps with care. But if the tenants in the units, several floors above or below don’t take the same care, the hammer will be transmitted through the pipeline and building.

Loose pipes can contribute to the water hammer sound if they have insufficient pipe saddles/clips to hold them down and prevent movement (banging together or with nearby walls).

Control valves on water heaters and hot water pipes are also a potential source of the water hammer phenomenon.

In summary, this is not an exact science. By putting pressure limiters on those appliances that are appropriate and turning off all valves/taps with ceramic discs a little slowly will produce immediate results.

But everyone in the building will need to work together on this.

I hope that helps!

How a simple blocked drain can cause a flood!

Tuesday, June 14th, 2011

I cannot understate the importance of keeping stormwater drains and stormwater pipes and pits around your home or business clear of dirt and debris and now that most of our deciduous trees have lost their leaves for the autumn its a good time to clear them from your gutters, downpipes and stormwater pits and drains.

This image shows a small stormwater pit that collects water from around a well known harbourside cafe in Sydney.
The last week in May 2011 brought record breaking rainfall in Sydney.
These cafe owners were flooded and sustained lots of water damage, simply because this little drain was not kept clear and the drains flowing.
Simple maintenance can prevent these kind of floods.
If you have stormwater drains like this and need help to keep them clear and clean, then it sounds like a job for The Lone Drainer And Pronto.

Money down the toilet

Wednesday, June 8th, 2011

It was just like flushing money down the toilet……
We’ve all used this expression more than once, and in our life as plumbing professionals we see people flush all sorts of items down the toilet, in effect flushing money down the toilet by not thinking before they flush.
We have retrieved all types of unusual things from sewer pipes, including underwear, gloves, a 2 litre Coca Cola bottle, dental floss, sanitary napkins and tampons, even a piece of construction scaffolding???????
Well, this one was unusual, this client actually did flush his money down the toilet.
Yes, he flushed his wallet!

I have a few of these unusual things to show you and will over the next few weeks, so stay tuned!

Extreme rain event brings stormwater blockages

Tuesday, May 31st, 2011

In Sydney, according to the Weather Channel we have just experienced the wettest May 40 years!
Well it has been wet, and the rain in the suburbs along Sydneys coast both yesterday and today, the last 2 days of May 2011 have done plenty to boost the average for the month.

The volume of water running into stormwater grates and drains has at times put our stormwater pipelines under plenty of pressure.
We have had plenty of blocked drain emergency calls from people with overflowing drains that could easily be prevented.
These few simple tips will help avoid stormwater overflows.
As most of our beautiful deciduous trees have lost most of their leaves by now, it is often these leaves that create overflow problems when the rains come quickly.

1. Clear leaf and tree debris from your roof gutters and downpipes.
2. Keep channel grates, driveway grates and drains clean and clear.
3. Dont stockpile household items over any of your outside drains.
4. Run a garden hose through these drains periodically to check they are flowing.
5. Know where your stormwater pipes run to, and ensure these outlets are clear.

If you are not sure, please ask us.

P.S. I got home last night to overflowing gutters at the front of our home. Fortunately I could clear the leaf debris easily and allow the rainwater to run into our stormwater pipes .